• The federal government deploys 1Gov ECM to digitize internal procedures
• The platform enables workflow automation, unified document management, and e-signatures
• The system supports Nigeria’s goal of a paperless government by the end of 2025

The federal government of Nigeria announced on Monday, November 10, the launch of the “1Gov Enterprise Content Management (ECM)” platform to modernize document management and digitize internal processes across the public service. The initiative, led by the Office of the Head of the Civil Service of the Federation and state-owned Galaxy Backbone Limited, aims to make the administration more efficient, transparent, and aligned with national digital sovereignty goals.

According to Didi Esther Walson-Jack (photo, left), Head of the Civil Service of the Federation, the rollout marks a decisive turning point for Nigeria’s public administration. She said the move toward a digital platform aligns with the Federal Civil Service Strategy and Implementation Plan (FCSSIP), which seeks to build a knowledge-based administration driven by data-focused decision-making.

The ECM system supports workflow automation, unified document management, and the adoption of electronic signatures. It replaces physical files with a secure digital environment hosted on the 1Gov Cloud, Nigeria’s sovereign infrastructure. According to official sources, more than 59,000 official email accounts have already been created.

For Galaxy Backbone Limited, the launch of the 1Gov ECM platform brings Nigeria closer to its goal of operating a fully paperless government by the end of 2025. The solution will centralize and secure government documents, automate workflows, and reduce reliance on physical records.

In a country with an online administration development index of 0.4815, ranked 144th out of 193 according to the United Nations, the system represents a major step toward modernizing public services, strengthening transparency, and improving access to digital public services for citizens.