A few years ago, Rwanda embarked on a massive digital transition that covers every sector. 

The Rwanda Social Security Board (RSSB), on Saturday, April 1, launched an innovative digital medical insurance system called RSSB KWIVUZA.

On Twitter, the institution explains that the platform will, among other things, streamline healthcare operations and simplify payment processes. According to Regis Rugemanshuro, CEO of RSSB KWIVUZA, the system was tested extensively during the pilot phase, with positive feedback from the 30 health facilities that were integrated.

Currently, the system covers healthcare mutual services with plans to include the Rwanda Health Insurance (RAMA) and high-level healthcare facilities such as district and provincial hospitals, private hospitals, clinics, polyclinics, and pharmacies, by the end of the year.

RSSB is expected to become the platform where 96% of healthcare mutual invoices are processed since it will be the standard invoicing platform of every healthcare institution. The platform will improve healthcare providers’ payment collection deadline, reducing it to a maximum of 15 days, compared to 80 days previously, which will significantly improve their cash flow and liquidity.

This platform is launched after another one introduced in early February by RSSB to give members an accurate idea of their pension contributions. It is one of the many innovations in the RSSB 2020-2025 strategic plan to transform RSSB into a high-performance, data-driven organization by 2025.

Samira Njoya