• State Minister Nguilin met World Bank officials in Washington on April 24
• Discussions focused on overhauling public services, e-learning, and civil registry digitization
  
• World Bank signaled readiness to expand support beyond e-procurement to full-service digital platforms

Chad is accelerating its digital transformation efforts and is counting on enhanced support from the World Bank to modernize its public services. On the sidelines of the Spring Meetings in Washington, State Minister Tahir Hamid Nguilin met on Thursday, April 24, with Michel Rogy, the World Bank’s Regional Director for Digital Development, and Jana Kunicova, Sector Director for West and Central Africa, to discuss the way forward.

During the meeting, the Chadian official stressed the urgent need to overhaul financial administrations, improve connectivity, and leverage digital technologies to make government services more accessible, efficient, and transparent. The government has identified key priorities, including the digitization of civil registry records, the digital transformation of school curricula, the expansion of e-learning, and the promotion of local innovation.

These goals are part of the Digital Transformation Support Project, already funded by the World Bank. Launched six months ago, the project has reached a disbursement rate of 8%, which the institution has welcomed as a promising sign. The World Bank reiterated its willingness to go beyond e-procurement support by helping establish an integrated digital platform for public services.

Still, accelerating progress will require substantial technical assistance. Chad faces several hurdles: patchy internet connectivity, a shortage of digital skills, and fragile infrastructure. Enhanced backing from the World Bank could help foster a structured, inclusive, and sustainable digital ecosystem—one designed to improve access to public services and strengthen governance.

According to the ICT Development Index 2024 published by the International Telecommunication Union, only 12.2% of Chadians currently have internet access. The country faces a stark digital divide between urban and rural areas. Additionally, Chad scores just 0.1194 out of 1 on the digital infrastructure development index—one of the lowest ratings globally. Against this backdrop, the World Bank’s support could play a critical role in building a coherent and resilient digital ecosystem that serves citizens and enhances effective governance.

By Samira Njoya,

Editing by Sèna D. B. de Sodji