Kenya: Zendawa empowers telepharmacy and e-consultations

By : Adoni Conrad Quenum

Date : vendredi, 22 septembre 2023 14:25

In Africa, access to pharmacies and hospitals can prove challenging in some regions. To address the problem, e-health solutions have been introduced. 

Zendawa is an e-health platform developed by a Kenyan startup. It enables access to pharmaceutical products and facilitates online appointments with doctors. The Nakuru-based start-up was founded in 2022 by Wilfred Chege. It aims to establish sustainable solutions in the health technology sector.

Currently, the solution has no mobile app. So, users have to visit its web platform to browse the various services it offers, without even having to create an account. Users need no account to even book an appointment. They just have to click on the "Make an appointment" button and fill in the required information, including the name, e-mail address, phone number, appointment date, and details about the medical condition.  

Zendawa offers pharmacists a cash and inventory management service and access to working capital. "We leverage on Artificial Intelligence, based on data from our pharmacies' digital suite, to come up with credit scores which unlock access to capital for our pharmacies from our lending partners," it says on its web platform. 

The platform also has a feature that allows doctors to share patients’ medical records.  "We provide our medical practitioners with an integrated digital suite from which they can share patient's medical records and leverage on Artificial Intelligence to provide fully informed care decisions," Zendawa states. 

Zendawa has launched a deferred payment service to facilitate supplies to pharmacies in the event of stock shortages. In 2023, it was selected as one of 29 African startups to take part in the second cohort of the Investing in Innovation (i3) program.

Adoni Conrad Quenum


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