Payments technology company Flutterwave has partnered with Chpter, an AI-powered conversational commerce platform, to simplify how businesses sell and get paid through social media. The partnership, announced June 19, empowers businesses to seamlessly engage customers, automate sales conversations, and process local and international payments within popular platforms like WhatsApp, Instagram, and Facebook.
Chpter’s platform integrates checkout, customer insights, campaign automation, and AI-driven customer support via virtual agents “Jess” and “Bran”. These AI personas act as 24/7 sales and customer service representatives, delivering data-informed product recommendations and managing inquiries even when business owners are offline.
With payments powered by Flutterwave, businesses can now receive money in real-time via cards, mobile money, bank transfers, and other digital methods, both locally and internationally.