• Morocco signed eight memorandums of understanding to launch the operational phase of the Idarati X.0 unified digital services platform.

• Authorities will build the system around a national digital wallet authenticated through the electronic national identity card (CNIE).

• Morocco ranks 90th globally and 4th in Africa in the 2024 UN E-Government Development Index, with 600 public services already online.

Morocco is accelerating the structuring of its e-government ecosystem. Authorities signed eight memorandums of understanding in Rabat on Tuesday, February 10 to launch the operational phase of the “Idarati X.0” project, a meta-application designed to become the single entry point for digital public services.

The Ministry of Digital Transition and Administration Reform leads the project in coordination with the National Commission for the Control of Personal Data Protection (CNDP). The initiative aims to structure a comprehensive ecosystem around a national digital wallet. Authorities will use this core infrastructure to allow citizens to access multiple administrative services through a single interface, relying on the electronic national identity card (CNIE) as the authentication foundation.

The agreements commit several key institutions, including the Ministry of Youth, Culture and Communication, the Ministry of Transport and Logistics, the National Social Security Fund (CNSS), the National Road Safety Agency (NARSA), and the National Agency for Land Conservation, Cadastre and Cartography (ANCFCC). Other public administrations also joined the framework, underscoring a cross-sector approach based on system interoperability.

Authorities designed Idarati X.0 as more than an aggregator of existing services. The project seeks to redesign user pathways, reduce fragmentation across public platforms and centralize interactions between citizens and the administration. Project leaders structured the rollout into four phases, ranging from an initial benchmark to the assessment of capital expenditures (Capex) and operating costs (Opex), over an estimated six-month period.

Authorities placed data protection at the center of the framework. Project leaders adopted “privacy by design” and “security by design” principles and integrated regulatory compliance and cybersecurity requirements at the technical design stage. The CNDP participates in the process to ensure alignment with national standards on data confidentiality and governance.

The initiative forms part of the broader “Maroc Digital 2030” strategy, which seeks to accelerate the dematerialization of procedures, strengthen digital inclusion and improve public service quality. In 2024, authorities had already placed 600 public services online, including 300 for citizens, 200 for businesses and 100 for public administrations. This performance positions Morocco among Africa’s leaders in digital transformation.

Morocco ranks 90th globally and 4th in Africa in the United Nations 2024 E-Government Development Index (EGDI), with a score of 0.6841 out of 1, exceeding both African and global averages.

Morocco’s digital environment supports such initiatives. DataReportal reports that the country counted more than 35.3 million internet users at the end of 2025, representing a penetration rate of around 92% of the population. Mobile connections exceeded 54.9 million, reflecting widespread mobile adoption and large-scale internet access.

Samira Njoya