As a technology professional, he focuses on the unique needs of African businesses. His aim is to support their growth and financial success.
Kenfield Griffith, a Kenyan tech entrepreneur, is the co-founder and chief executive officer of Tappi, a startup established in 2022 with the goal of fostering growth among local small businesses.
Tappi develops comprehensive digital solutions for online commerce, designed to enhance the visibility of small businesses, facilitate connections with new customers, and their long-term business relationships. The platform notably incorporates messaging and payment services, enhanced by artificial intelligence.
Griffith is also a co-founder and board member of Ajua, another startup launched in 2019. Ajua focuses on bridging the gap between businesses and their customers by gathering and analyzing customer feedback. The company offers quantitative solutions to measure, improve, and leverage customer satisfaction.
Before his involvement with Tappi and Ajua, Griffith co-founded mSurvey in 2012, a company specializing in mobile money-based feedback systems. He served as CEO of mSurvey until 2019, during which time the company offered an integrated customer experience analytics platform tailored for the African market.
Griffith's educational background includes a bachelor's degree in computer science and engineering from the University at Buffalo, earned in 2004. He further obtained a PhD in design and computation from the Massachusetts Institute of Technology in 2012, and more recently, a business administration degree from the Stanford Graduate School of Business in 2022.
Before venturing into entrepreneurship, Griffith worked as a data analyst at the biopharmaceutical company Pfizer from 2000 to 2003.
Melchior Koba