Over the past five years, Gabon has performed well in the UN e-government development index. Despite this progress on paper, not much has changed on the ground.

Société d'incubation numérique du Gabon (SING), a private company providing digital innovation services, announced the launch of the SmartGov program last February 25. The initiative is part of the government’s ambition to digitize public services and make the administration more collaborative and efficient.

"Services need to communicate with each other so that they are faster and more efficient," said Yannick Ebibie (pictured), MD of SING. "Even though the country is the highest-ranked in terms of e-government in the Central African region and among the best on the continent, people still have to queue for hours at ministries to access services. And sometimes not everything on the website is updated," he said.  

Gabonese authorities have made digital transformation a priority since 2009. The ambition is to make Gabon a model of digitalization in Africa by 2025. To support the migration of Gabon from e-Government to Smart Government, the SING also launched a three-day hackathon. During this event, SING will select and fund the best ideas, capable of facilitating the entry of public administrations into a more collaborative vision. CFA1 million (nearly $1,700) will be granted to the winners with a three-month technical assistance period.

Brice Gotoa