• Mauritania launched a suite of digital services for the state electricity utility SOMELEC on the Khidmaty public services portal.
• The package enables remote subscriptions, payments, service requests, and meter self-readings, available 24/7.
• About 63% of Mauritania’s population did not use the internet in 2025, raising access concerns despite expanding e-services.

Mauritanian authorities launched, on Wednesday, December 17, a package of digitized services for the Mauritanian Electricity Company (SOMELEC). Citizens can now access these services through the Khidmaty digital public services portal.

“In the long term, the new digital package will allow citizens to benefit remotely from the company’s main services: subscriptions, contract terminations, transfers of subscriptions from one residence to another, payment of bills and fees, as well as breakdown requests and meter self-readings,” the Ministry of Digital Transformation and Administrative Modernization said in a statement published on social media.

According to the ministry, the initiative falls under the framework of “Support for Sectoral Digital Transformation” and aims to simplify daily life by making public services more accessible, faster, and available 24 hours a day, seven days a week. Since the start of the year, the executive has digitized dozens of services across sectors including health, insurance, education, justice, mining, policing, and transport.

To support this strategy, the Mauritanian government launched the “Digital-Y” project in January. The initiative carries funding of 4 million euros, or about $4.7 million, and operates in partnership with Germany. The project seeks to integrate digital tools into public administration to modernize services, strengthen administrative transparency, and stimulate economic and social development.

Officials say the Khidmaty portal allows citizens to access digitized public services securely and complete procedures online from any smartphone or computer available on the Mauritanian market. However, as more services migrate to the platform, questions remain over effective access. DataReportal estimates that about 63% of the population did not use the internet in 2025.

This article was initially published in French by Isaac K. Kassouwi

Adapted in English by Ange Jason Quenum