Cameroon: Port of Douala improves revenues by digitizing entrance fee collection system

By : Ruben Tchounyabe

Date : mardi, 26 avril 2022 17:11

The Port Authority of Douala is set on making digital transformation its choice weapon to improve efficiency, security, and revenues. In that regard, in the past five years, it implemented several projects with more to go. 

In Cameroon, the entrance fees generated by the Port of Douala rose fourfold thanks to digitalization. According to Lieutenant Colonel Bertrand Mekinda, deputy MD of Douala Port Security -the firm in charge of securing the Port of Douala-  entrance revenues jumped from XAF250 million in previous years to XAF1 billion currently. The revenues may rise further to XAF2 billion yearly when new entrance booths become operational, he estimates. 

To digitize the entrance fee collection system, the port created an access badge system for users, the official revealed during a press conference on Friday 15, 2022. 

The badge costs XAF1500. It stores users’ information on a server allowing QR code readers to read it when they return . Therefore, users can not resell them once they are within the port and the 24 hours validity period is still on.  Unlike the old system that consisted in selling paper tickets, entrance revenues are more secure with the digital system because port authorities now have a clear view of the number of people who access the port during a specific period. 

In the past five years, the Port Authority of Douala (PAD) implemented several projects to secure its operations, and improve port security and efficiency. For instance, it installed more than 400 HD video surveillance cameras and built a security task force building that houses a data center and a CCTV operations and control room.  

The PAD also plans to buy a management software that will facilitate the digitalization of all the port operations and services. Ten departments are concerned, namely customer relationship management,  performance monitoring, incoming and outgoing ships’ management, and cargo tracking. 

Ruben Tchounyabe


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