Driven by the quest for new avenues of growth, Meta is pouring its efforts into Africa, a continent teeming with promise. The company is actively engaged through a multitude of projects and initiatives with some noticeable successes.
In Africa, over 21,800 businesses received valuable skills and support, empowering them to thrive in the digital age through the programs of Meta –the social media giant behind Facebook, Instagram, and WhatsApp. According to key highlights disclosed by the company last Wednesday, Meta's dedication to nurturing creativity also shone through, with over 1,000 creators participating in innovation programs, honing their talents and reaching wider audiences. Moreover, the company's digital literacy initiatives made a significant impact, equipping over 160,000 individuals with essential skills to navigate the online world confidently.
"We remain committed to the continent, and our 2023 highlights reinforce some of the impact we’ve been able to create by supporting the growing ecosystems of creators and building communities through technology," commented Kezia Anim-Addo, Communications Director, Africa Middle East & Turkey, Meta.
Nine flagship projects across the continent in 2023 have enabled Meta to record the achievements highlighted. They include Creator Lab Live, a unique educational program for content creators in Nigeria, Ghana, and South Africa; Instagram Creators x Brand Academy’s nano courses; "Made by Africa, Loved by the World"; WhatsApp Channels; EbaSafeOnline; Youth Safety and Wellbeing; My Digital World; African XR Realities Lab and Meta Connect 2023.
According to Meta, its resources have been directed towards "initiatives that align with its core mission of empowering users to build communities and bring the world closer together."
Samira Njoya
In recent years, cybersecurity has become a key issue for African countries. It has therefore become crucial to train talents in the field.
On Tuesday, December 19, the American Business Council (ABC) launched a virtual center to train Nigerian talent in the field of cybersecurity. The aim is to bridge the skills gap in the sector.
"We are trying to create awareness for the talent gap we have in Nigeria. There is an urgent need for capacity building and upskilling the market that can help drive cybersecurity in Nigeria," said Margaret Olele, ABC’s Chief Executive Officer and Executive Secretary.
The acceleration of digital transformation has made African nations aware of the importance of a secure cyberspace. Nigeria, one of the continent's leading technology nations, is a top performer in the cybersecurity sector. It has a national Computer Incident Response Team (CIRT) and a national cybersecurity strategy. According to the International Telecommunication Union's Global Cybersecurity Index 2020, the country led by Bola Tinubu ranks fourth on the continent with a score of 84.76, just behind Ghana and ahead of Kenya.
Speaking on the subject, Aderonke Adeyegbe, CEO of Commercio Limited (a Nigerian ICT company) said: “We need a talent factory that meets international standards that the students would be exposed to. This is one of the ways to bridge the shortage of cybersecurity skills in Nigeria and the world.”
Adoni Conrad Quenum
As part of its digital transformation ambitions, the Zambian government wants to accelerate Internet adoption. Connectivity for all projects is underway across the country to enable the population to fully capitalize on the services being digitized.
Next year, the Zambian government will establish community digital transformation centers across the nation, offering citizens free Internet access, Science and Technology Minister Felix Chipota Mutati announced on December 19.
“These centers will not only provide internet access but will also serve as training grounds for digital literacy and skills programs including digital entrepreneurship and innovation, creating opportunities for jobs and empowerment. We believe that empowering our citizens with digital skills is as crucial as providing internet access,” he explained.
The announcement closely follows the government's decision to phase out 2G technology in favor of improved connectivity. These initiatives align with the government's broader goals of bridging the digital divide and ensuring that every citizen can benefit from the opportunities presented by the digital age.
To establish the community centers, Smart Zambia, the institute responsible for implementing e-governance in Zambia, will draw on the infrastructure of the Zambia Postal Services Corporation and other appropriate infrastructures. The services provided by these centers will encompass various e-government functions, including business licenses, cooperative registration, road taxes, and social cash transfers.
Samira Njoya
The Guinean government is intensifying efforts to ensure high-speed Internet access for the entire population. In that regard, collaboration with partners, including the World Bank, is expected to play a crucial role in advancing these initiatives.
On Thursday, December 14, the Guinean government and the World Bank signed a $60 million agreement to improve mobile Internet access in Guinea. The agreement was announced by Ousmane Gaoual Diallo, Minister of Posts, Telecommunications and Digital Economy, on his X page.
The new World Bank investment will enable Guinea to build quality digital infrastructure, deploy fiber optic backbones, and reduce the country's pronounced digital divide. The initiative is part of the World Bank-funded West Africa Regional Digital Integration Program (DTfA/WARDIP). Earlier this month, the financial institution announced $266.5 million in funding to improve Internet access in four countries in the region: Gambia, Guinea, Guinea-Bissau, and Mauritania.
In Guinea, the initiative comes at a time when the country is grappling with Internet access restrictions and limited access to social networks, while the rate of Internet access in the country continues to rise. According to the latest report from the local telecom regulator ARTP, mobile Internet penetration in Guinea stood at 55.2% in the third quarter of 2022.
This major agreement will strengthen market connectivity by removing obstacles to cross-border telecommunications, thereby increasing Internet access in the region. It will also protect cross-border data exchanges to foster innovation and access to data-based services. It will also contribute to simplifying access to digital services and online transactions and boosting e-commerce in the region.
Samira Njoya
Recognizing the transformative power of digital solutions, Egypt prioritizes international cooperation in its "Digital Egypt 2030" strategy. Recent ICT and telecoms agreements address critical infrastructure gaps and pave the way for a digitally fueled future, unlocking greater socio-economic prosperity.
The United Arab Emirates and Egypt recently signed a memorandum of understanding to establish a comprehensive framework for investment cooperation in the field of digital infrastructure, with a particular focus on data center projects in the Arab Republic of Egypt.
The agreement also provides for the improvement of relations between governmental and private institutions in the United Arab Emirates and Egypt, the development of certifications, research and development, and innovation in data center projects. According to the press release announcing the signature, a joint action plan and mechanisms for monitoring the implementation of the memorandum will also be developed through cooperation between the two parties.
"This memorandum supports our joint efforts to drive innovation and growth, contribute to the development of the digital economy in the Arab Republic of Egypt, and develop its digital infrastructure in preparation for the future," said Mohamed Hassan Alsuwaidi (photo, left), UAE Minister of Investment.
The signing of the MoU aligns with the Egyptian government's efforts to implement its "Digital Egypt 2030" digital transformation strategy, which aims to propel the country's ICT sector, modernize its telecoms infrastructure, and establish a robust network of data centers across the nation.
Ultimately, the agreement will enable the development of data centers with a total capacity of up to 1,000 megawatts, meeting the growing need for data centers in Egypt. Currently, the country operates 15 data centers while data from Statista reveals that the Egyptian data center market is poised to grow by 7.23% (2023-2028) to reach a market volume of $369.90 million by 2028.
Samira Njoya
Prior to the digital revolution, centralizing population and housing data collected on paper was a cumbersome and time-consuming process. Data extraction could take months, hindering its use by government agencies like the Ministry of Health and the Ministry of Education. Today, information and communication technologies have transformed this landscape.
On Tuesday, December 12, President Yoweri Museveni officially unveiled the country's 11th National Population and Housing Census (NPHC), set to unfold in May 2024. This time, the census will be completely digital. No more bulky paper registers. Everything will be done using connected digital tablets.
According to the Executive Director of the Uganda Bureau of Statistics (UBOS), Chris Ndatira Mukiza, digitization will not only minimize errors associated with paper-based data entry in previous years, but will also shorten the publication date of the final data. The first results are expected in the second quarter of the year.
"So this will be the record time because we have been taking 2-3 years to reach the final product. But now because of electronic devices, we have cut so many steps," explained Mukiza.
To carry out the NPHC, the government will finance over 91% of the activities, i.e. 320.9 billion shillings (around $84.6 million). In addition to financial resources, the government will also deploy enumerators to households. They will be provided with digital tablets for the census.
In February 2023, 20 computers and digital accessories were handed over to the Bureau of Statistics to ensure that the process runs smoothly.
This census is the sixth to be carried out post-independence, the first digital, and the third conducted by UBOS. It is part of the 2030 Development Agenda, the 2063 Agenda for Africa, Uganda's Vision 2040, and the 4th Development Plan (NDPIV) that the government is about to launch.
Samira Njoya
Long, cumbersome border crossings remain a major bottleneck for the African Continental Free Trade Area (AfCFTA). Recognizing this, several countries are implementing initiatives to facilitate greater integration and boost bilateral trade.
Kenya is set to eliminate entry visa requirements for travelers from every corner of the globe starting January 2024, according to an announcement made by President William Ruto on Tuesday, December 12, during an event celebrating Jamhuri Day (Republic Day).
"It is with great pleasure, as President of this extraordinary country to make a historic announcement of the decision of the Government of Kenya. Beginning in January 2024, Kenya will be a visa-free country. It shall no longer be necessary for any person from any corner of the globe to carry the burden of applying for a visa to come to Kenya," announced President William Ruto.
To operationalize this decision, the Kenyan government has introduced a digital platform designed to pre-identify travelers before they arrive in the country. Upon verification, travelers will be issued an Electronic Travel Authorization (ETA). Although comprehensive details of the ETA are yet to be fully disclosed, it has been indicated that the cost of this electronic authorization will be approximately 4,600 shillings ($30).
This initiative aligns with the directives of the African Union, which has been championing the elimination of visas within the continent for the past decade. By adopting this measure, Kenya joins the select group of nations, including Seychelles, Gambia, Benin, and recently Rwanda, that extend visa-free entry to all African nationals.
While awaiting the formalization and specific details of this announcement, which is currently in the preliminary stage, it is important to note that, as of January 1, the eVisa will continue to be mandatory for all travel to Kenya.
Samira Njoya
Brutus Diakité, Director of Orange Digital Platforms, pulls back the curtain on Orange's groundbreaking new multi-service solution for Africa in an interview with We Are Tech Africa. He dives deep into the innovative technologies powering this initiative and sheds light on crucial security considerations and general improvements in the pipeline.
We Are Tech: What specific technical advantages does Max it offer compared to Orange Money and Orange et Moi, particularly in terms of features, functionality, or user experience?
Brutus Diakité: First of all, Max it marks a groundbreaking integration of the uses and functionalities of the Orange Money and Orange et Moi universes (telecoms account management). It also offers e-commerce functionalities to our customers and OTT–Over The Top– users.
From a technical standpoint, Max it is the culmination of over a decade of application development expertise, with our initial foray into applications dating back to 2009-2010. Everything we've acquired in terms of experience, technical skills, and technology is reflected in Max it.
The fundamental difference between this new application and its predecessors, from a technical point of view, lies in several points. First and foremost, Max it was developed using a hybrid technology known as Flutter. This approach allows us to generate a single codebase for deployment across various platforms, including Android, iOS, and Harmony OS. It's even possible to deploy the solution on the web. This stands in stark contrast to the previous necessity of crafting platform-specific versions, which often led to disruptions in the user experience when transitioning between different operating systems. For example, when switching from Android to IOS or vice versa, the configuration of the environment changes, and certain functionalities no longer respond correctly. But we're committed to delivering a quality customer experience regardless of the consumer’s device.
Furthermore, Max it's design is grounded in microservices, where functionalities have been distributed strategically. The primary advantage of this architectural approach lies in its scalability. For a Max it-type application aspiring to accommodate several million customers, it is imperative to integrate the inherent capability to seamlessly handle a rapid surge in user numbers without jeopardizing system stability. Leveraging microservices and deploying in a Kubernetes-type container environment, the application becomes adaptive. As the volume of requests escalates, the application dynamically reconfigures itself to adeptly support the burgeoning user base. This set of technical assets makes Max it different from previous applications.
We Are Tech: Do any of Max it's microservices integrate with third-party mobile or online payment solutions, beyond Orange Money?
Brutus Diakité: When it comes to payment methods, our preference naturally leans towards Orange Money. However, in response to our customers' requests, we have incorporated additional options. The microservices development approach we've adopted makes integration remarkably straightforward, be it for payment services or other service categories. These microservices operate on API (application programming interface) access, facilitating seamless integration. Leveraging these APIs allows third-party companies to effortlessly connect with Max it and extend their services to our customers and users. Consequently, these APIs serve as a secure gateway to Max it, ensuring the safeguarding of exchanged data.
We Are Tech: The application is due to be launched in Orange's 17 markets in the Middle East and Africa. How do you ensure that the development of the application takes into account the specific realities of each of those markets?
Brutus Diakité: This is another key feature of the Max it project compared to our previous applications. To ensure a consistent experience for all customers across different countries while accommodating local requirements, the application follows a co-development approach. Essentially, the core of the application is centrally designed and implemented, while specific functionalities are developed by individual countries. As a result, we have a tailored application for each of the 17 countries that adapt to their unique realities once deployed. The application caters to the distinct offers, products, and services of each country, taking cultural codes into account. Our approach avoids imposing a one-size-fits-all application on our markets. Instead, each deployment in a country is treated as a separate project, meticulously designed and managed in close collaboration with local teams.
Additionally, we aimed for countries to have a high degree of autonomy in managing the application and the flexibility to experiment and learn in their markets. In practice, this co-development philosophy allows countries to create functionalities beyond the standard catalog and test them locally. If [users] like the feature, the code can be made available to other countries to integrate if they wish. One example is the "Wheel of Fortune", which invites users to try and win a gift. This feature was developed by one country, successfully tested with users, and then duplicated in other countries.
We Are Tech: In terms of user security, what is Max it's level of integrity?
Brutus Diakité: In the development of the application, we adopted a Security by Design approach, meaning that security considerations were integrated into every stage of design and development. Our development teams include security experts who continuously assess the application for vulnerabilities. Following the initial deployment in the first five markets, security experts are conducting daily penetration and vulnerability tests to swiftly identify and address potential flaws. It's crucial to highlight that our Group, through Orange Cybersecurity, holds a significant global presence in security, with a team of skilled professionals consistently evaluating the application.
Beyond the technical security aspects, we also have a section dedicated to social engineering. This involves countering scammers who target customers directly through calls and messages to manipulate them into revealing their passwords. For this, we employ a Deep Link-based authentication solution. This entails sending a secure link to a Max it user, and only Max it can open this link. This approach ensures that the user has initiated the action and possesses the app, representing one of the best contemporary security practices for authenticating customers and safeguarding their usage. This technology has already been successfully implemented in multiple countries.
We Are Tech: What enhancements are you currently focusing on to bolster the application?
Brutus Diakité: Regarding security, we are continuously working on enhancements. As hackers and scammers evolve, our goal is to stay ahead of these threats. In terms of functionalities, several are currently undergoing testing and will be incorporated into the application in future deployments. These additions aim to elevate Max it to the level of applications offered by leading companies in the field, surpassing their flagship applications due to our unique telco environment, which sets us apart and works in our favor.
We Are Tech: Are these improvements likely to make Orange Money interoperable across Orange's 17 markets in the Middle East and Africa?
Brutus Diakité: As far as mobile money is concerned, the challenge lies in regulatory considerations. Technically, today, we know how to achieve this interoperability. However, regulatory decisions on the issuance of electronic money between countries still need to be determined by banking regulators, which are the central banks of each country.
We Are Tech: What will happen to customers who have a preference for previous applications, or who use basic mobile phones?
Brutus Diakité: We strongly recommend their transition to Max it as it introduces several innovative features that were not present in our previous applications. Max it not only retains all the functionalities of the older ones but also provides additional advanced features. For users with basic mobile phones, USSD services will continue to be available for some time. However, it's important to note that they do not offer the same user-friendly experience and numerous benefits as the app. Specifically, users relying on USSD will not have access to the Marketplace, video, and audio content, among other features.
Interview by Muriel Edjo
The COVID-19 pandemic has irrevocably changed the education landscape. With classrooms shut down and social distancing becoming the norm, the transition to digital education became a matter of survival for schools around the world. However, this shift is not merely a temporary response to a crisis; it presents a vital opportunity to reshape education for the future.
The Liaison Office of the United Nations Educational, Scientific and Cultural Organization (UNESCO) in Addis Ababa, in partnership with Huawei, has provided Ethiopian schools with a vital technology boost. On Thursday, December 14, representatives from both organizations handed over IT equipment to the Ethiopian Ministry of Education and regional education offices.
The delivery includes 480 tablets, 48 laptops, 48 access points, and 24 smartboards. This equipment is part of the TeOSS Project (Schools Open to All through Technology), a joint initiative aimed at bridging the gap between school and home learning and ensuring quality education for all.
"Beyond the classroom, the TeOSS project is a catalyst for innovation and economic growth," said Rita Bissoonauth, Director of UNESCO's Liaison Office in Addis Ababa. "By equipping schools with ICT facilities, we are empowering students to shape Ethiopia's future. Congratulations to UNESCO and Huawei for leading the charge," she added.
The $300,000 investment will equip 24 secondary schools across Ethiopia, providing students and teachers with essential tools to enhance their learning experiences. The TeOSS project, supported by the Huawei Trust Fund, aims to build technology-based, crisis-resilient school systems. This includes facilitating continuity and quality of learning in both normal and crisis situations, a crucial factor in Ethiopia's educational landscape.
Aligned with UNESCO's Priority Africa strategy, the TeOSS project extends its reach beyond Ethiopia. Sub-Saharan African countries like Ghana and Egypt are also participating in the initiative, with the shared goal of utilizing technology as a driving force for quality education and digital development opportunities.
In Ethiopia, the TeOSS project is focusing on building robust ICT infrastructure in pilot schools. This includes connecting schools, setting up a learning management system, and integrating a dedicated teacher training platform.
Samira Njoya
In addition to its core e-commerce business, Jumia also launched a food delivery service. This service did not live up to the expectations of the startup's management.
E-commerce giant Jumia will shutdown Jumia Food by the end of this month. The decision, communicated through a press release on Wednesday, December 13th, cites the current challenging economic conditions and macroeconomic environment in its African markets as the primary factor.
Jumia Food, operating in seven markets across Nigeria, Kenya, Uganda, Morocco, Tunisia, Algeria, and Côte d'Ivoire, struggled to find profitability in the competitive food delivery landscape. "Food delivery remains a business with very challenging economics, in Africa and across the world, and we want to focus our efforts on our physical goods e-commerce business, in the eleven markets where we operate. This is a matter of prioritization of opportunities, and expected return on investment," explained Antoine Maillet-Mezeray, Jumia’s executive vice-president (EVP) of finance and operations.
Prioritizing profitability, Jumia is streamlining its operations, focusing its capital and resources on its core e-commerce business across its eleven African markets. The company, founded in 2012 and Africa's first unicorn by 2016, has raised $1.2 billion to fuel its growth and remains publicly traded on the New York Stock Exchange.
"The more we focus on our physical goods business, the more we realize that there is huge potential for Jumia to grow, with a path to profitability. We must take the right decision and fully focus our management, our teams, and our capital resources to go after this opportunity. In the current context, it means leaving a business line, which we believe does not offer the same upside potential - food delivery," says CEO Francis Dufay
Adoni Conrad Quenum
Corruption has long been a cancer on Uganda's socio-economic development, stifling progress in various sectors. To combat this issue, the government has turned to technological solutions.
On December 13, Ugandan President Yoweri Museveni officially inaugurated the Electronic Investor Protection Portal (EIPP) at his residence in Entebbe. This new portal is designed to safeguard the interests of investors and combat fraudulent activities by establishing a direct channel of communication with the President's office.
Commending the initiative, President Museveni indicated the EIPP would play a key role in combatting corruption and misinformation. “I [...] congratulate Col. Edith Nakalema and her team for successfully leveraging technology and launching the Electronic Investor Protection portal, which serves as a crucial tool in safeguarding the interests of investors. I wish them good luck,” he wrote on X, formerly Twitter.
Managed by the State House Investor Protection Unit (SHIPU), the platform provides a range of services. These include offering advice to investors through direct access to verified government sources, a comprehensive reporting mechanism for investor inquiries and complaints, rigorous enforcement and follow-up procedures for reported issues, a conduit linking investors to pertinent ministries, departments, and agencies, and language features catering to the diverse linguistic needs of investors.
The introduction of this portal aligns with President Museveni's commitment to fostering a conducive environment for investors, shielding them from unwarranted corruption and bureaucratic hurdles. It comes at a time when corruption is on the rise in the country. According to Transparency International's Corruption Perceptions Index 2022, Uganda ranks 142nd out of 180 countries in terms of corruption control.
Samira Njoya
VTC drivers face a growing threat of violence, including attempted kidnappings, sexual and gender-based violence, assaults, and even murders. This escalating situation has forced mobility startup leaders to take decisive action in an attempt to curb these increasingly recurrent acts.
Estonian mobility startup Bolt has introduced a new feature in South Africa designed to enhance driver safety and trust on its platform. Effective immediately, Bolt customers will be required to upload a clear image of themselves or a selfie clearly showing their face, along with a copy of their ID for verification.
"At Bolt, we know from our 150M+ customers and network of 3.5 million fleet, driver, and courier partners that feeling safe is a critical part of a high-quality ride-hailing experience. That’s why safety is our top priority, and rider verification is the newest feature we’re testing dedicated to upgrading driver safety," explains Takura Malaba, Bolt Regional Director in East and Southern Africa.
Bolt's new passenger verification feature reflects its ongoing investment in safety and its commitment to address driver concerns. This initiative follows numerous nationwide protests by drivers, urging government intervention in the face of increasing criminal incidents, including the tragic October murder of a driver in Westernburg.
The driver verification feature joins a suite of existing safety features on the Bolt app. This includes the emergency service, which allows drivers to share their details and location with the Automobile Association's contact center. Upon receiving a report, the app immediately deploys private security and emergency services.
Samira Njoya
Following the closure of its Ugandan subsidiary in April 2023, Copia Global is now doubling down on its presence in Kenya. This strategic shift is marked by the announcement of a partnership with an American financial services giant.
Kenyan e-commerce platform Copia Global announced, on Tuesday, December 12, a 5-year partnership with American financial services giant Visa. This collaboration aims to facilitate commercial transactions on the platform and provide customers with access to a wider range of financial services.
This partnership empowers Copia's Kenyan customers to seamlessly buy and pay directly on the platform, save money through their e-wallet, access convenient borrowing options, and utilize deferred payment services. Additionally, members of the Kenyan diaspora can easily top up their loved ones' Copia e-wallets in just a few clicks via Visa.
"Copia’s network of customers, agents, and delivery sub-contractors will benefit from Visa’s capabilities on contactless payments, remittances, and loyalty solutions," said Eva Ngigi-Sarwari (photo, left), Visa Kenya Country Manager.
Founded in 2013 by Crispin Murira, Tracey Turner, and Jonathan Lewis, Copia Global has already secured over $100 million in funding to fuel its expansion. As of March 2023, the Kenyan e-commerce platform boasted a network of over 40,000 digital agents and nearly 2 million customers. Despite closing its Ugandan operations in April 2023, Copia Global continues to demonstrate consistent growth and solidify its position within the Kenyan market. This strategic partnership with Visa marks a significant step in this ongoing process, potentially paving the way for future investments in the world of financial technologies.
"The partnership and rapid digitization of customers creates a huge opportunity for Copia and Visa to bank the unbanked with previously inaccessible financial services, solving financial inclusion for the mass market in Africa," said Evelyn Wangari, Director of Financial Services at Copia Global.
Adoni Conrad Quenum
In a strategic move to accelerate its digital transformation, the Zambian government has embarked on an ambitious project to provide nationwide access to broadband internet. This initiative aims to empower citizens and unlock significant job creation opportunities through increased participation in the digital economy.
The Zambian government will phase out 2G technology entirely and shift focus towards 4th and 5th generation (4G and 5G) networks, Minister of Technology and Science, Felix Mutati, announced during the inaugural ICT, Post and Courier Awards on December 9th.
“We are eliminating 2G because we want all towers to be internet enabled. Every tower from now on will only be 4G and upwards internet enabled. We must use ICT as an enabler to deliver change to the people of Zambia,” he said.
Indeed, over the past two years, Zambia has stepped up initiatives aimed at creating a favorable environment for improving connectivity in the country. In June, an operating license was granted to Starlink, a subsidiary of the US company SpaceX, to provide satellite Internet services throughout the country, including areas previously considered inaccessible.
Telecom operators such as Airtel and MTN have also launched the commercialization of 5G in the country. Initially, the service was concentrated in specific areas, such as densely populated residential areas, shopping malls, hospitals, city centers, and central business districts.
All these initiatives have improved Internet access in the country. According to the Minister, Internet penetration has risen to 58% this year, compared with around 53% last year. The Post Office's business grew by 70% this year.
By focusing on 4G and 5G, Zambia aims to ensure greater digital access for the population, create jobs, and attract and retain investment in the ICT sector over the next few years.
Samira Njoya