• The CNASS has partnered with the State Digital Agency to digitize the national health insurance system
• The agreement targets improved infrastructure, service quality, and digital inclusion for underserved populations
• It supports CNASS’s 2025–2030 strategy to expand coverage, enhance transparency, and better serve vulnerable groups

Mauritania's Caisse Nationale de Solidarité en Santé (CNASS), a voluntary health insurance scheme with a social mission, announced on Tuesday, July 15, the signing of a cooperation agreement with the State Digital Agency (AN-ETAT). This initiative marks the beginning of a partnership aimed at digitally transforming Mauritania's social protection system.

According to a CNASS press release, the agreement sets several concrete objectives. These include strengthening and securing CNASS's digital infrastructure, adopting modern solutions to improve service access and quality, and facilitating the sharing of technological expertise between the two institutions. The shared goal is to enhance digital inclusion, particularly for populations with limited exposure to digital tools.

This collaboration occurs amidst a broader national push to accelerate public service transformation. For CNASS, the agreement fully aligns with its upcoming 2025–2030 digitization strategy, which is currently under development. This strategy aims to improve service quality, enhance coordination with healthcare providers, ensure better tracking of benefits, and more effectively address the needs of vulnerable populations.

In Mauritania, CNASS plays a key role in the country’s social protection policy, particularly in expanding health coverage to informal sector workers. By partnering with AN-ETAT, the operational body responsible for implementing the national digital strategy, CNASS is taking a significant step toward more efficient, transparent, and interconnected management.

Ultimately, the partnership is expected to streamline services, improve data reliability, and strengthen transparency in health insurance administration. It also aims to enhance the user experience by facilitating remote access to benefits, while laying the foundation for a more inclusive, modern, and sustainable social protection system for all Mauritanians.

Samira Njoya