• Fadila Ménage provides more than 150 trained domestic employees with a 97% client satisfaction rate and a 24-hour response time.

• The platform, created in 2017 by Loukman Lamany, offers both placement and professional cleaning services for households and companies.

• The company uses a structured recruitment process with training and background checks to guarantee reliability and service quality.

In Togo, Fadila Ménage positions itself as a leading provider connecting households or companies with professional domestic workers. Fadila Group developed this digital solution to specialise in the placement of housekeepers, nannies, cooks, drivers and cleaning agents while also offering professional cleaning services for homes and offices. Loukman Lamany founded the company in 2017.

The company operates a platform accessible through its website that allows clients to request quotes, hire qualified personnel or book one-off cleaning services. It claims to employ more than 150 workers trained according to its methods, to maintain a 97% client satisfaction rate and to provide an average 24-hour response time. These features make the platform a credible and structured alternative to informal solutions that remain widespread in the region.

Fadila Ménage builds its strength on a selection process that includes training and background checks to ensure reliable staff. “We recruit judiciously and provide technical training to our agents to offer households and institutions in Togo the best quality services in industrial, commercial and residential cleaning and maintenance,” the startup said.

The company provides modular services, including occasional or regular cleaning, full-time or part-time employment, and related services such as office cleaning. Beyond on-demand services, the company highlights its social commitment by promoting the professional integration of young people, unskilled women, unemployed individuals and seniors, thereby reducing unemployment and supporting economic inclusion.

The solution responds to a growing demand for reliable domestic services. Fadila Ménage delivers a professional, transparent and structured model that has the potential to transform the personal-services market in Togo.

This article was initially published in French by Adoni Conrad Quenum

Adapted in English by Ange Jason Quenum