• Safiri offers a mobility marketplace that digitizes ticket booking across multiple transport modes.
• The platform integrates real-time tracking and logistics services, including parcel delivery.
• Founders aim to formalize and modernize a fragmented, largely offline transport sector.

Safiri operates as a digital solution developed by a Tanzanian startup. The platform positions itself as a mobility marketplace that allows travelers to search, compare, and book tickets for multiple transport modes, including buses, trains, boats, and airplanes, directly through a mobile application.

The company aims to simplify a process that physical ticket purchases still dominate, often creating long queues and uncertainty for passengers. The startup, based in Dar es Salaam, was founded in 2020 by Abraham Itule and Justine Nsemwa.

“We enable you to reach your destination by providing real-time information on your means of transport and other transport-related insights. In terms of accessibility, we remove the need for physical travel to ticket offices and allow you to purchase tickets online. No more long queues at the counter,” the startup said.

Safiri provides a mobile application available on iOS and Android platforms. The application has recorded more than 10,000 downloads on Google Play Store, according to platform data. This adoption reflects growing demand for digital mobility solutions in the region.

Beyond ticket booking, Safiri integrates real-time tracking features that allow users to monitor their journeys and check transport arrival times. The platform also offers logistics services, including parcel delivery and tracking, thereby expanding its value proposition beyond passenger transport.

Safiri positions itself as a comprehensive management tool for transport operators. The platform enables companies to digitize sales, manage schedules, track vehicles, and centralize operations through a single interface. As a result, operators can improve efficiency and increase revenues in a sector that remains under-digitized.

In a fragmented market where information remains dispersed, Safiri aims to become a single entry point for organizing travel. Over time, the platform seeks to play a central role in modernizing transport across Africa by combining service digitization, supply aggregation, and improved user experience.

This article was initially published in French by Adoni Conrad Quenum

Adapted in English by Ange J.A de Berry Quenum