• Morocco signed three agreements to strengthen training, territorial attractiveness, and high value-added digital offshoring projects.
• The offshoring sector employed about 148,500 people and generated 26.2 billion dirhams in export revenue by the end of 2024.
• Authorities aim to double sector performance by 2030, targeting 270,000 jobs and nearly 40 billion dirhams in exports.

Morocco signed three agreements on Tuesday, January 27, in Rabat to reinforce its digital offshoring ecosystem. Authorities concluded the agreements on the sidelines of a meeting focused on renewing the country’s national offshoring offer. The partnerships aim to support skills training, improve territorial attractiveness, and encourage the establishment of high value-added projects.

The agreements focus in particular on the rollout of a training incentive designed to align workforce skills with the needs of digital companies. They also provide for the development of Tech Valleys Offshoring through the creation of specialized economic hubs. These hubs will integrate technological infrastructure, shared services, and dedicated spaces to host both domestic and international investment.

The signing of these agreements comes as the global offshoring market undergoes rapid transformation driven by service digitalization, cloud computing, data expansion, and artificial intelligence. In this new environment, traditional destinations now compete with emerging hubs, especially across Africa.

Morocco seeks to consolidate its position by promoting a more structured offering that focuses increasingly on digital professions and high value-added services. Authorities see this repositioning as essential to maintaining competitiveness in a shifting global landscape.

Offshoring now ranks among the main contributors to Morocco’s service exports. By the end of 2024, the sector employed nearly 148,500 people and generated more than 26.2 billion dirhams ($2.8 billion) in export revenue.

At the same time, activities are gradually evolving. Traditional call centers are losing ground, while IT services, engineering, and specialized digital functions continue to expand. Moroccan authorities aim to double the sector’s performance by 2030, targeting 270,000 jobs and nearly 40 billion dirhams in exports.

Through these partnerships, the government aims to enhance the competitiveness of the “Made in Morocco” digital services offer on the global market. Authorities expect skills development, the structuring of specialized territorial hubs, and increased investor visibility to serve as the main growth levers.

Over time, these agreements could help attract new technology projects, support qualified employment, and strengthen Morocco’s position as a regional digital services platform serving both European and African markets.

This article was initially published in French by Samira Njoya

Adapted in English by Ange J.A de BERRY QUENUM