For mobile apps aiming to maintain top performance, the Egyptian startup offers an approach that could become standard practice within a few years.

Egyptian startup Luciq (formerly Instabug) is launching a new approach to mobile application maintenance, offering an "agentic" artificial intelligence (AI) system designed to transform how apps are monitored, diagnosed, and repaired. Founded in 2016 and dual-headquartered in San Francisco and Cairo, the company is led by CEO Omar Gabr.

"With Luciq, we’re pioneering Agentic Mobile Observability – a system where AI agents actively work alongside teams. Instead of just flagging issues, these agents detect, diagnose, fix, and even validate in production, turning what used to be reactive firefighting into a proactive, self-healing process. It’s not just monitoring anymore – it’s mobile observability that acts on your behalf," Gabr said. 

Luciq's agentic AI goes beyond simply flagging problems; it actively resolves them. This type of AI is capable of learning, reasoning, planning, and acting without direct human intervention to achieve a goal. Unlike reactive or generative AI, agentic AI is proactive and can break down complex objectives into smaller tasks, adapt to shifting environments, and make decisions.

In Luciq’s platform, this AI detects flaws, diagnoses them, and either proposes or executes fixes before the end-user is affected. It consolidates data, filters out irrelevant alerts, and determines incident priority based on business impact, allowing technical teams to redirect their focus.

In today's highly demanding tech market, users have minimal tolerance for unstable applications. A single crash, slowdown, or bug can push them to a competitor, translating into lost revenue, credibility, and active users for businesses. Luciq addresses this pressure by offering proactive observability, increased app resilience, and an improved user experience that the company markets as a competitive advantage.

Adoni Conrad Quenum