Paul Olivier Ahoua Launches Intelligent Customer Service DiscutAI Platform

By : Melchior Koba

Date : lundi, 06 avril 2026 12:22

  • Paul Olivier Ahoua’s DiscutAI automates client communication across web and messaging channels.

  • The platform targets revenue growth and improved customer satisfaction through instant, consistent responses.

  • Ahoua previously co-founded and sold ReezyTech and co-founded Foover, demonstrating serial entrepreneurship.

Paul Olivier Ahoua, an Ivorian tech entrepreneur based in France, develops solutions at the intersection of technology and customer relations. He co-founded and serves as fullstack developer at DiscutAI, a start-up that helps companies manage digital client interactions efficiently.

DiscutAI launched in 2024 and provides intelligent customer service that responds to inquiries, follows up with contacts, and processes orders. The platform acts as an intermediary between businesses and clients, accessible on instant messaging apps and web interfaces. It aims to increase revenue while optimizing customer satisfaction.

The platform automates common queries, information requests, and simple actions to shorten response times and reduce staff workload. Automation ensures clients receive rapid, consistent, and personalized responses, delivering a smooth, continuous experience.

DiscutAI emphasizes two main benefits: revenue growth and customer satisfaction. The service maintains continuous availability and instant replies, facilitating the conversion of prospects into buyers while minimizing losses due to long response times. Direct follow-ups and order confirmations via chat tools simplify the purchasing journey.

Before DiscutAI, Ahoua co-founded ReezyTech in 2023, a management and booking platform for accommodations in Côte d’Ivoire, which he sold two years later. In 2024, he also co-founded Foover, a meal-ordering app.

He earned a master’s in computer engineering and networks from Pigier Côte d’Ivoire in 2020 and a master’s in software architecture from the École supérieure de génie informatique (ESGI) in 2022.

Ahoua completed several developer internships from 2019 to 2021. He then joined Canal+ Group as a fullstack developer, followed by a fullstack role at Kaïbee, a French IT consulting firm, from 2022 to 2024. His career trajectory reflects deep expertise in software development and scalable digital solutions.

This article was initially published in French by Melchior Koba

Adapted in English by Ange J.A de Berry Quenum

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