Public Management

Public Management (336)

To enhance administrative efficiency and optimize data management, African governments are increasingly digitizing public services. The ambitious initiative is expected to significantly improve citizens' lives.

Burkina Faso's Ministry of Environment, Water, and Sanitation unveiled a new digital platform on Friday, May 17, to simplify the application process for users. Accessible at, the platform currently streamlines ten environmental procedures.

"This portal will make it easier for our citizens to access these services and improve our ministry's efficiency in responding to user requests," said Aminata Zerbo/Sabane (photo, center), Minister of Digital Transition, Posts, and Electronic Communications, at the launch event.

The ten procedures digitized by the Ministry of Environment include the issuance of technical opinions for the importation of chemical products, certification for biodegradable plastic packaging and bags, exemption certificates for non-biodegradable plastic packaging and bags, and authorization for solid waste management. They also cover permits for the transportation and cutting of wood and charcoal, ecotourism permits, wild animal possession, hunting licenses, and technical approvals in the water and sanitation sector.

The launch of this portal is part of the 2021-2025 National Strategy for the Modernization of Public Administration (SNMAP). This strategy aims to provide Burkina Faso with an excellent public administration serving users by 2025. In the coming months, other ministries will also launch their own platforms, to facilitate interaction between users and the administration while reducing the need for in-person visits.  

This extensive project marks a significant step towards the modernization and digitization of administrative services in Burkina Faso, thereby improving the quality and accessibility of public services for citizens. It reflects the Burkinabe government's commitment to using digital technologies to optimize interactions between citizens and the administration, track requests in real-time, generate statistics on processed applications, facilitate file archiving, and reduce paper usage.

Samira Njoya

Posted On mardi, 21 mai 2024 10:30 Written by

As an entrepreneur, he aims to ensure that sensitive products such as vaccines are transported under the right conditions, from the pharmacy to the patient.

Christian Cédric Toe (photo), an engineer and entrepreneur from Burkina Faso, is the founder of Laafi Concepts. His company provides an all-encompassing solution for tracking the critical conditions of sensitive items such as vaccines and other pharmaceuticals throughout their supply and distribution chain.

Established in 2020, the startup aims to enhance the availability of health products, including vaccines, and bolster food safety across the continent. Central to its services is the Laafi Monitor, a device that enables customers to track the temperature, humidity, and light exposure of their products in real-time. With its customizable alert features, this tool offers reassurance by alerting users to any critical changes.

In addition to this, the startup has created Laafi Mobile, an app designed to monitor and manage the transport and storage conditions of sensitive products, thereby providing a comprehensive solution to its clients.

Laafi Concepts has benefited greatly from the strategic support of Orange. Christian Cédric Toe acknowledges, “Orange has been instrumental in helping us identify new markets, providing mentorship, and granting us access to its network of experts. This support has been pivotal in the development and marketing of our product.”

Laafi Concepts has set ambitious development goals. The entrepreneur shared with We Are Tech Africa, “We aim to standardize all our processes, enhance the accessibility of our products, increase our institutional customer base to 100 by 2025, develop new features for our solution, and expand our presence in new markets in Sub-Saharan Africa.”

Toe was invited to the World Electronics Forum in Morocco, which ran from Monday, April 15, to Thursday, April 18. This event provided him with the opportunity to network and collaborate with other business leaders.

Toe is an alumnus of the Polytechnic University of Bobo-Dioulasso, where he earned a bachelor’s degree in industrial engineering and maintenance in 2013. Prior to founding Laafi Concepts, he introduced Laafi Bag, a refrigerating bag that can keep vaccines at the correct temperature for 90 hours. This innovative product, developed by his company Genuine Concept (2015-2020), won him the innovation award at the Rebranding Africa Awards in 2016.

Melchior Koba

Posted On mardi, 16 avril 2024 18:16 Written by

Like many African countries, Burkina Faso is accelerating its digital transformation, affecting various sectors of activity. In the education sector, the country has decided to join forces with several universities, including Russia's Synergy University.

On Monday, April 8, Burkina Faso’s Minister of Higher Education, Research and Innovation, Adjima Thiombiano, welcomed a delegation from Moscow’s Synergy University, led by Denis Bondgreuskiy. The Russian university aims to share its expertise in digital sciences with Burkina Faso.

Synergy is a university that has built its education on the digital science system, and we would like to share this experience with Burkina Faso in terms of new technologies and science,” Bondgreuskiy said. The officials discussed many topics, including the educational systems of both countries and the significance of digital sciences in education.

The visit is part of a memorandum of understanding signed between Burkina Faso and Russia in various sectors, including higher education, last June. In December 2023, Synergy University President Vadim Lobov met with Burkina Faso’s Prime Minister, Apollinaire Joachimson Kyélèm de Tambèla, to discuss potential collaboration between the Russian university and Burkina Faso.

According to the “Measuring Digital Development: The ICT Development Index 2023” report published by the International Telecommunication Union in December 2023, Burkina Faso scored 28.5 out of 100 on the information and communication technology development index, ranking 40th in Africa. This score surpasses Madagascar’s 26.4 but falls short of DR Congo’s 29.1 in a ranking led by Morocco with 85.1.

Adoni Conrad Quenum

Posted On jeudi, 11 avril 2024 16:49 Written by

In a bid to enhance tax services management, tax authorities have invested in a new digital solution. It will replace the existing E-tax portal.

On Monday 8 April in Libreville, Gabon's tax authority inaugurated the "Digitax Gabon," a platform designed to simplify the collection of corporate tax revenues. The initiative mainly aims to optimize tax management and improve relations between taxpayers and the tax authorities. The launch ceremony was attended by Minister of Economy Mays Mouissi, Minister of Public Accounts Charles M'Ba, and Minister of Communication Laurence Ndong.

"This initiative, supported by the General Directorate of Taxes (DGI), aims to revolutionize tax management in Gabon by digitalizing administrative procedures. Digitax Gabon represents a major shift in the modernization of Gabon's tax administration. This innovative platform will enable the integrated management of all tax processes, including the management of the tax base, tax collection, tax auditing, the handling of disputes, and the remote payment of taxes," explained the tax authorities.

The new platform is in line with the public administration modernization drive initiated by Gabonese authorities in 2021, with the rollout of a plan to transform the economy. The country has since undertaken several initiatives to remain at the forefront of the technological revolution underway on the continent. Last January, Gabon secured a $68.5 million loan from the World Bank to accelerate its digital transformation through the "Digital Gabon" project.

For the September 2023- February 2024 period, the Ministry of the Economy’s tax collection target was XAF419.5 billion (around ‘686.3 million) but the actual collection stood at XAF560 billion. 

Adoni Conrad Quenum

Posted On jeudi, 11 avril 2024 16:46 Written by

With a population of over 220 million, Nigeria is the most populous country on the African continent. It is therefore crucial for the government to establish an effective system for the clear identification of its citizens and residents.

IDEMIA Smart Identity, a division of French identity technology firm IDEMIA, announced the renewal of its partnership with the Nigerian National Identity Management Commission (NIMC) on Tuesday. The collaboration aims to upgrade the NIMC’s biometric system, making it one of the most advanced globally, according to IDEMIA. The future biometric matching system will be capable of processing up to one million identity verification searches daily.

Taking this next step in the enhancement of our system with IDEMIA Smart Identity was a natural choice for us. We wanted to ensure that we deliver the best-in-class solution to our fellow Nigerians, and the pure power of the biometric matching we will receive ensures that the solution is future-proof for our growing population,” said Abisoye Coker-Odusote, CEO of NIMC.

The initiative is part of the Nigeria Digital Identification for Development (ID4D) project, funded by the World Bank since 2020. The project aims to issue digital identities to 148 million citizens by June 30, 2024, a goal that Nigeria appears to be on track to achieve, according to a recent World Bank report.

The partnership renewal follows the government’s recent announcement of the introduction of innovative identity cards with a payment function, powered by AfriGO, a national domestic card system. This will enable all types of social and financial services.

The system upgrade should allow NIMC to provide all Nigerians with access to a secure and reliable identity, enabling them to exercise their rights and responsibilities as citizens. The initial system was designed to handle 100 million entries, but it has now been upgraded to handle around 90 million registrations. This necessitates the extension, which will include 250 million entries to cover the entire Nigerian population.

Samira Njoya

Posted On mardi, 09 avril 2024 17:03 Written by

The 2Africa subsea cable aims to interconnect Europe, Asia and Africa. Its landings in African countries are encouraging partnerships to improve connectivity on the continent.

Authorities in Akwa Ibom State have entered into a partnership with MainOne, a leading West African provider of data centers and connectivity solutions, to construct approximately 140 kilometers of fiber optic infrastructure in the region. The partnership, announced on April 5, aims to provide high-speed connectivity across several regions of southern Nigeria.

This collaboration follows the February landing of the 2Africa cable at Qua Iboe in Akwa Ibom State. The 45,000-kilometre fiber optic submarine cable, part of a consortium led by American company Meta, the parent company of Facebook, Instagram, and WhatsApp, will connect Europe, Asia, and Africa, with a nominal capacity of up to 180 terabits per second.

Abayomi Adebanjo, Regional Director of MainOne, stated at the 2Africa landing that his company is "dedicated to improving Internet capacity and driving various aspects of development, including economic growth, digital transformation, healthcare, security, agriculture and increased state revenue in South-South Nigeria."

In addition to the 2Africa cable, Nigeria is connected to six other cables: Google's Equiano, SAT3, MainOne, Glo1, Africa Coast to Europe (ACE), and West Africa Cable System (WACS). As of February 2024, the Nigerian Communications Commission (NCC) reported that 163.3 million people in Nigeria had Internet access, with 93.4 million having broadband access.

Adoni Conrad Quenum

Posted On mardi, 09 avril 2024 13:42 Written by

Zimbabwe wants to join the technological revolution ongoing on the African continent. For that purpose, it seeks strategic partners to support the development of its tech sector.  

Zimbabwe’s government has sought the support of the United Nations Conference on Trade and Development (UNCTAD) to bolster its digital economy, according to Douglas Runyowa, Chief of Staff at the Ministry of Industry and Trade.

Runyowa announced the appeal for UNCTAD’s assistance in conducting an eTrade readiness assessment to identify opportunities and solutions for ecommerce development. This request aligns with Zimbabwe’s efforts to expedite its digital transformation under President Emmerson Mnangagwa’s “Vision 2030”. The strategic plan aims to transform Zimbabwe into a high-income society by 2030, with digital technology as a key pillar of socio-economic development.

The International Finance Corporation (IFC) and Google project that Africa’s digital economy will be worth at least $712 billion by 2050, accounting for 8.5% of the continent’s GDP. Recognizing its current lag in the sector, Harare is intensifying its partnerships to leverage the ongoing technological revolution in Africa.

"The key areas include e-commerce assessment and policy formulation, information communication technology (ICT) infrastructure and services, payment solutions, trade facilitation and logistics, legal, regulatory framework, digital skills development and access to finance," added Douglas Runyowa.

Posted On mercredi, 27 mars 2024 11:42 Written by

In recent years, African countries have accelerated the digitization of government services. The aim is to improve administrative efficiency and data management as well as improve citizens’ lives. 

The government of Cape Verde plans to digitize 60% of essential public services by 2026, according to Carlos Tavares Pina, CEO of the government’s digital agency, Nucleo Operacional da Sociedade de Informacao (NOSi).

According to Pina, the digitization initiative aims to foster transparent governance by improving access to information, securing digital infrastructures, and enhancing digital literacy. The move is part of the Digital Governance Strategy, a component of Cape Verde’s broader Digital Strategy.

The strategy includes modernizing all public services, such as online certificate issuance (birth, marriage, adoption, death, criminal records, company name registration), electronic payment, tax identification number issuance, state debt certificates, and income certificates for children’s study grants.

To achieve these goals, the government is relying on its digital agency, NOSi. The agency is increasing partnerships with global technology companies like Huawei and Microsoft and collaborating with countries with similar projects.

The ultimate goal is to have at least 30% of public administration processes running on AI or ML (machine learning) technologies and to use cloud technologies to enhance platform interoperability.

The digitization of public services in Cape Verde is expected to drive digital transformation, stimulate the country’s business environment, and boost national GDP. These services will also provide a centralized information point for citizens.

Samira Njoya

Posted On mercredi, 27 mars 2024 11:23 Written by

Digital technology plays a crucial role in Japan's economy, society and technology. Having made significant progress in this field, the country is keen to share its knowledge and successes with other nations, including Burkina Faso.

Japan is ready to support Burkina Faso in the implementation of its digital projects, Japanese ambassador to Burkina Faso, Jun Nagashima (photo, left), said during an audience with the Minister for Digital Transition, Posts and Electronic Communications, Aminata Zerbo/Sabane (photo, right), on Friday, March 22. 

"On behalf of Japan, I want to reiterate our strong commitment to continuing cooperation with Burkina Faso, especially in the digital realm. In today's globalized world, digital technologies are essential drivers of development. Japan has extensive experience in this field, and we're eager to share that knowledge and collaborate with Burkina Faso," said Jun Nagashima.

Japan has been among the leading nations in technology, especially robotics, for several decades. Japanese companies have developed numerous prototypes to simplify people’s lives. The country also excels in artificial intelligence, the Internet of Things (IoT), and video games. In 2016, the Japanese government launched an initiative called Society 5.0, aimed at leveraging technology to address societal and economic challenges such as an ageing population and regional disparities in living standards.

In the realm of telecommunications, Japan is at the cutting edge of technological advancements in fibre optics development. The country holds the record for high-speed internet access, with Japanese scientists achieving a transmission of 22.9 petabits per second in a single optical fibre in December.

Collaboration in these areas would allow Burkina Faso to fully benefit from Japan’s advanced digital transformation expertise. Through experience sharing, Burkina Faso could leverage Japan’s proficiency, particularly in the development of digital administration, digitisation of public services and administrative procedures, and the application of artificial intelligence, among other areas.

Samira Njoya

Posted On lundi, 25 mars 2024 19:03 Written by

In addition to collaborating with nations across different continents, African countries are joining forces to accelerate their digital transformation. This is the case of the cooperation between Zimbabwe and Mozambique in the judicial sector.

Mozambique plans to digitize its entire judicial system. Against this backdrop, the President of the Mozambican Supreme Court, Adelino Manuel Muchanga (photo, left), visited his Zimbabwean counterpart, Luke Malaba (photo, right), on Wednesday 20 March. The aim was to learn more about the Integrated Case Management System (IECMS) used by the Zimbabwean judicial services.

"We came to see what happened in Zimbabwe when it came to implement successfully the system and I think the key to the success, among other reasons, is that this is a national program," says Adelino Manuel Muchanga. He continued: "We are at the starting point and I think we will take this experience to Mozambique and see how we can involve the Government and other stakeholders so that we implement the system for many advantages that the systems can bring to the efficiency of the judicial system in Mozambique."

Like many African countries, Mozambique is in the process of digitally transforming key sectors of its economy. Countries such as Senegal, Côte d'Ivoire, and Kenya have already embarked on this path, investing several million dollars in the process. Earlier this month, the Chief Justice of the Supreme Court of Kenya, Martha Koome, set 1 July as the deadline for her country's courts to stop printing pleading documents. These decisions aim to improve the efficiency of the judicial system and facilitate access to legal services for the population, notably those living in remote or isolated areas.

Zimbabwe's judicial services have been using IECMS since 2018. According to Luke Malaba, it particularly helped Zimbabwe improve efficiency and transparency in the sector.  

Adoni Conrad Quenum

Posted On lundi, 25 mars 2024 15:06 Written by
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