Public Management

Public Management (595)

  • Chad opened talks with Azerbaijan to digitalize transport services and infrastructure.
  • Discussions covered e-documents, smart traffic management, and airport digital platforms.
  • Authorities kept the partnership at the discussion stage while technical work continued.

The Chadian government explored a partnership with Azerbaijan to accelerate transport sector digitalization. The agenda dominated a meeting held on Monday, February 16, between Boukar Michel, Minister of Digital Economy, and Fatima Goukouni Weddeye, Minister of Transport, who received an official Azerbaijani delegation on mission in Chad.

The talks focused on several strategic priorities for the sector. The discussions covered the digitalization of transport documents and services, the deployment of intelligent road traffic monitoring and management systems using geolocation, and the modernization of airport platforms through integrated digital solutions. Both sides also examined advanced control, alert, and surveillance systems to strengthen security and improve operational performance.

According to Chadian authorities, “the Azerbaijani delegation presented proven technological solutions adapted to national realities and capable of effectively supporting the digital transformation of Chad’s transport sector.”

This rapprochement formed part of a broader framework to strengthen cooperation between Chad and Azerbaijan on digital transformation, which began in late January 2026 with the signing of two memorandums of understanding. Boukar Michel said the initiative aligned with the national digital transformation strategy, which aims to improve public service quality, increase transparency and administrative efficiency, strengthen the security of strategic infrastructure, and stimulate innovation and economic attractiveness.

In the transport sector, the supervising ministry had already announced, in September 2025, the launch of a large-scale project to digitalize its financially oriented administrative services. The project plans to deploy an integrated digital system that centralizes all services, including vehicle registration cards, driving licenses, transport licenses, accreditations, and the mandatory waybill.

Authorities said the proposed cooperation between Azerbaijan and Chad on transport digitalization remained at the discussion stage. However, officials said technical work would continue to identify priority projects, define a clear operational framework, and establish an implementation timeline.

This article was initially published in French by Isaac K. Kassouwi

Adapted in English by Ange J.A de Berry Quenum

 

Posted On jeudi, 19 février 2026 13:20 Written by
  • The Democratic Republic of Congo aims to train 250,000 young people in digital skills under a five-year national program.
  • The government signed a memorandum of understanding with Cisco and Cybastion in September 2025 to implement the initiative.
  • Authorities target digital skills as a response to youth unemployment, as young people represent more than 50% of the working-age population.

The government of the Democratic Republic of Congo announced on Monday, February 16, the completion of the first phase of trainer training in Kinshasa under a national digital upskilling program that ultimately targets 250,000 young Congolese. Authorities will now extend the project rollout to the provinces.

On February 13, 2026, the Ministry of Youth and Civic Education detailed the program framework. Five hundred young participants began a hybrid training pathway, and organizers will use a final test to select 200 top-performing candidates. Program managers will assign selected participants to three levels—Basic, Intermediate and Advanced—and will deploy them nationwide as skills multipliers.

In September 2025, the Congolese government signed a memorandum of understanding with Cisco and Cybastion to implement the program over five years. The curriculum will provide training in networking and cybersecurity, data science, programming and operating systems, technical English, digital transformation and entrepreneurship.

The ministry stated that, beyond training, “Cisco and Cybastion will support the professional integration of young people through their network of local partners, thereby creating real employment and entrepreneurship opportunities.”

The completion of the trainer training phase marks the effective launch of the broader youth training program in digital professions. Authorities view digital technology as a key driver of economic and social development and as a vehicle for job creation and youth empowerment, particularly as employment concerns persist in the country.

A 2022 study by the Ministry of Planning showed that individuals aged 15 to 29 account for 50.44% of the working-age population. The study reported a youth unemployment rate of 2.5%, compared with 1.4% for adults, and it showed that long-term unemployment affects 61.8% of young people versus 61.2% of adults. The study estimated that the country will need to create about 9.6 million jobs between 2022 and 2030 to stabilize unemployment and labor force participation rates, and nearly 35 million jobs by 2050.

Isaac K. Kassouwi

 

Posted On mardi, 17 février 2026 16:47 Written by
  • Mozambique launched the process to draft a National Digital Transformation Strategy to expand ICT access and support inclusive growth.

  • About 80% of Mozambicans remained offline in 2024, highlighting a large digital gap, according to the ITU.

  • The government aimed to use the strategy to mobilize investment and international support while improving economic resilience.

Last week, Mozambique officially launched the process to draft the National Digital Transformation Strategy. The roadmap aimed to leverage the country’s geographic, energy, and demographic potential, while linking these assets with public digital infrastructure to promote inclusive development and strengthen economic resilience.

The authorities held the launch on February 12, during a special session of the National Conference on Digital Transformation, which took place from February 11 to 12.

According to the government, the strategy design will include regional and national consultations, the definition of a vision, priorities, and performance indicators, the setting of strategic objectives and an action plan, and the establishment of monitoring, evaluation, and governance mechanisms. The authorities said the process will conclude with a participatory validation.

“A nationally designed and owned strategy, coherent and pragmatic, can serve as a foundation to mobilize investment and international support, consolidating digitalization as a cross-cutting enabler of economic transformation, social inclusion, infrastructure development, and environmental sustainability in the country,” said Lourino Chemane, chairman of the board of the National Institute of Information and Communication Technologies (INTIC).

This initiative unfolded amid an acceleration of digital transformation across Africa, where many countries integrate ICT across sectors to support socio-economic development. Within this context, Mozambican authorities increased efforts to expand access to mobile services.

According to the International Telecommunication Union, mobile penetration reached 79.9%, while mobile internet penetration stood at 20.5%.

Mozambique ranked 177th out of 193 countries in the 2024 United Nations E-Government Development Index (EGDI), with a score of 0.2848 out of 1.
 The score remained below sub-regional (0.3903), African (0.4247), and global (0.6382) averages.

In cybersecurity, the country placed in the third tier of the 2024 ITU Global Cybersecurity Index, with significant room for improvement in legal, technical, and capacity-building areas.

This article was initially published in French by Isaac K. Kassouwi

Adapted in English by Ange J.A de Berry Quenum

Posted On lundi, 16 février 2026 11:10 Written by
  • Mali now allows citizens to request criminal records and nationality certificates online.

  • The government launched two dedicated portals developed by AGETIC and the Ministry of Justice.

  • Mali ranks 173rd out of 193 countries in the UN’s 2024 e-Government Development Index.

Alhamdou Ag Ilyène, Minister of Communication, Digital Economy and Administrative Modernization, and Mamoudou Kassogué, Minister of Justice and Human Rights, officially launched the online issuance system on February 10. The reform allows citizens to submit applications and receive both documents through digital platforms without physical travel.

Authorities made the services available via two separate government portals: casiercasier.gouv.ml for criminal records and nationalitenationalite.gouv.ml for nationality certificates. Users can file requests and track application progress online.

The government developed the platform through collaboration between the Ministry in charge of Digital Affairs and Agence des technologies de l’information et de la communication (AGETIC), in partnership with the Ministry of Justice.

The initiative forms part of a broader digital rollout across government services. Authorities recently introduced additional digital solutions at the Prime Minister’s Office in the transport, health and territorial administration sectors. These measures complement existing systems, including online services for Malians in the diaspora seeking administrative documents, computerized judicial case management tools and ongoing consular service digitization projects.

However, Mali continues to face structural challenges in digital governance. According to the United Nations 2024 e-Government Development Index, the country scored 0.3005 out of 1, ranking 173rd among 193 states. The score remains below the African average of 0.4247, reflecting progress in online service delivery but persistent gaps in infrastructure and digital skills.

The dematerialization of criminal record and nationality certificate services expands Mali’s online public service portfolio. Yet authorities must address cybersecurity risks, personal data protection concerns and limited digital adoption, particularly in rural areas where connectivity and access remain uneven.

This article was initially published in French by Samira Njoya 

Adapted in English by Ange J.A de Berry Quenum

Posted On vendredi, 13 février 2026 13:31 Written by
  • Zimbabwe, UNESCO discuss AI and digital governance cooperation
  • Talks align with Smart Zimbabwe 2030 digital plan
  • Zimbabwe ranks 149th in 2024 UN e-government index

Zimbabwe is exploring new areas of cooperation with UNESCO in artificial intelligence, digital transformation and digital governance following a meeting on Tuesday, Feb. 10, between ICT Minister Tatenda Mavetera (pictured, center) and Tawfik Jelassi, UNESCO's assistant director-general for communication and information.

"Our discussions covered artificial intelligence and national policy frameworks, digital transformation in the public sector, the regulation and governance of digital platforms, and the development of digital skills for both youth and adults," Jelassi said.

Mavetera highlighted the transformative role of AI and emerging technologies in government operations and national development, stressing the importance of research, innovation and collaboration with academic and technical institutions to foster sustainable technological solutions.

The engagement aligns with Zimbabwe's digital transformation ambitions. Through the "Smart Zimbabwe 2030 Master Plan," the government aims to fully integrate ICTs across society and all economic sectors to drive rapid and sustainable socio-economic development. The plan references an International Telecommunication Union study showing that a 10% increase in a country's digitalization score leads to a 0.75% rise in GDP per capita.

Artificial intelligence is positioned as a key catalyst in this strategy, with potential to boost efficiency, drive innovation and improve services across sectors from agriculture and health to education and public administration. The recent UNESCO collaboration has focused on AI, with the organization helping to develop Zimbabwe's national strategy and assess the country's readiness.

However, an assessment report published in July 2025 notes that to fully harness AI's potential, Zimbabwe must establish a comprehensive national strategy with a plan to address key challenges including foreign dominance and cultural imposition, loss of human autonomy, financing constraints, technical infrastructure limitations, and research capacity gaps exacerbated by brain drain.

Zimbabwe currently ranks 149th out of 193 countries in the United Nations' 2024 E-Government Development Index, with a score of 0.4481 out of 1, below the global average of 0.6382.

Isaac K. Kassouwi

Posted On vendredi, 13 février 2026 03:00 Written by
  • Program offers certifications in AI, cloud, cybersecurity
  • Aims to address skills gap and high unemployment

Rwanda and U.S. technology company Oracle launched a national digital skills initiative on Tuesday, signing a memorandum of understanding to formalize the partnership.

The program aims to provide Rwandans with advanced digital training aligned with international standards and leading to industry-recognized certifications through Oracle Academy and Oracle University, Oracle said.

Oracle Academy will work with schools and universities, equipping teachers with updated curricula, structured teaching resources and access to enterprise-grade technologies, software tools and development platforms to improve the quality of digital education.

Oracle University will deliver specialized training and certifications via an e-learning platform in strategic fields including cloud computing, artificial intelligence, generative AI, cybersecurity, programming and enterprise systems. The goal is to equip learners with skills in demand in the job market.

The initiative comes as Rwanda, like many African countries, positions digital transformation as a key driver of socio-economic development. The International Telecommunication Union says digital skills are central to building the digital economy and form a core component of national transformation strategies.

A study published in October 2025 by the Ministry of ICT and Innovation, in partnership with the Digital Cooperation Organisation, found a gap between the skills employers seek and those taught in universities. The mismatch hampers industry, and private sector actors have called for greater academic investment in digital skills programs. Teachers and university lecturers in particular need advanced digital competencies to better prepare students for current and future labor market demands.

According to the World Bank, 230 million jobs in sub-Saharan Africa will require digital skills by 2030. The trend presents a significant opportunity in Rwanda, where unemployment remains high. The African Development Bank estimated the unemployment rate at 40.2% in 2023, citing skills mismatch as a key factor. In a 2022 study, the World Bank said about 14% of the labor force is unemployed and lacks market-relevant skills. Youth unemployment stands at nearly 21%, while around 60% of those employed work in low-productivity sectors such as subsistence agriculture, retail trade and construction.

Although the training will be delivered online and offered free of charge, effective access will depend on the availability of digital devices such as smartphones, tablets and computers, as well as internet connectivity. DataReportal said Rwanda had 5.01 million internet subscribers at the end of December 2025, representing a penetration rate of 34.2%.

Isaac K. Kassouwi

Posted On jeudi, 12 février 2026 03:00 Written by
  • India signed cooperation agreements with 23 countries, including six African states, on digital public infrastructure.

  • The partnership gives African governments access to 18 Indian digital platforms through India Stack Global.

  • A World Economic Forum study warned about cybersecurity and data privacy risks linked to large-scale DPI systems.

The Indian government announced on Friday, February 6, the signing of memoranda of understanding with 23 countries, including six African nations, to cooperate on digital public infrastructure (DPI). The agreements cover collaboration on digital identity, digital payments, data exchange, and public service delivery platforms.

The African countries involved include Sierra Leone, Tanzania, Kenya, Ethiopia, Gambia, and Lesotho. These states can replicate or adopt Indian digital governance platforms through India Stack Global, a portal that showcases India’s DPI solutions and facilitates their deployment in partner countries. The portal provides access to 18 core digital platforms.

These platforms include Aadhaar, a biometric digital identity system; the Unified Payments Interface (UPI), a real-time digital payments system; DigiLocker, a digital wallet for authenticated documents; e-Hospital, an online hospital management system; e-Office, a paperless governance platform; eCourts, which digitizes judicial procedures; and DIKSHA, a national digital learning platform.

The remaining solutions cover vaccination management, secure data sharing, digital health, public procurement, online administrative services, telemedicine, non-communicable disease monitoring, nutrition services, training and employment, public finance management, and infrastructure planning.

This initiative emerges as African countries increasingly view digital transformation as a driver of socio-economic development. Governments see DPI as a structural tool to improve public sector efficiency, strengthen financial inclusion, and expand access to essential services. In this field, India positions itself as a global reference, as its platforms serve about 1.3 billion people and attract growing international interest. UPI already operates in the United Arab Emirates, Singapore, Bhutan, Nepal, Sri Lanka, France, Mauritius, and Qatar.

India ranked 97th globally in the United Nations E-Government Development Index (EGDI) 2024, with a score of 0.6678 out of 1. The country ranked above the global average of 0.6382 and well above Africa’s average of 0.4247. In the Online Services sub-index, India recorded a score of 0.8184 out of 1, compared with a global average of 0.5754.

Systemic Risks Not to Be Underestimated

Growing interest in the digital public infrastructure model also raises concerns, particularly around cybersecurity. In a study published in October 2025, the World Economic Forum stated that as governments worldwide, especially in the Global South, seek to replicate similar architectures, the central challenge now concerns secure design rather than basic deployment.

The study highlighted several vulnerabilities observed in India. Public exposure of personal information belonging to officials triggered a large-scale data breach that affected more than 20 million citizens. The system also faced manipulation attempts using forged biometric media, while correlation attacks showed that linking Aadhaar to multiple public services could generate cascading privacy risks.

As cyber threats targeting critical infrastructure expand, the World Economic Forum assessed that securing digital public infrastructure has become essential. Even a potential cyberattack can undermine system integrity and availability while eroding public trust. The main identified risks include synthetic identity fraud, algorithmic bias, artificial intelligence–driven cyber threats, and data sovereignty challenges.

Isaac K. Kassouwi

Posted On lundi, 09 février 2026 16:09 Written by
  • Benin launched consultations to draft a national digital strategy covering the period through 2031.

  • Authorities prioritized nationwide internet coverage, e-government expansion, and artificial intelligence development.

  • The strategy builds on reforms since 2016 that expanded fiber infrastructure and digital public services.

Benin launched a policy design process to develop its Digital Strategy through 2031. Key public and private sector stakeholders met in Cotonou on February 5, and Friday, February 6, during a strategic workshop that formally initiated work on the medium-term digital policy roadmap.

Participants focused discussions on several priorities. Stakeholders examined the expansion of internet coverage across the entire territory. Participants also assessed public service modernization through e-services and reviewed the deployment of emerging technologies, including artificial intelligence, in high-potential sectors. In addition, participants analyzed the alignment between local digital skills and labor market needs, as well as financing mechanisms required to implement the future strategy.

Authorities anchored the new roadmap in reforms launched since 2016. These reforms enabled the deployment of more than 3,000 kilometers of fiber-optic infrastructure. The reforms also improved nationwide connectivity, established the National Register of Natural Persons, and launched more than 250 digital public services. These advances positioned Benin among Africa’s top performers in the 2025 GovTech Maturity Index, alongside Algeria, South Africa, and Nigeria.

Despite this progress, authorities still face several challenges. Gaps in internet access persist in some areas. Limited adoption of digital services by parts of the population remains a constraint. The economy also requires deeper integration of artificial intelligence technologies. Through the forthcoming strategy, authorities aim to consolidate reforms, accelerate digital inclusion, and turn the digital sector into a sustainable engine of economic growth and structural transformation by 2031.

This article was initially published in French by Samira Njoya

Adapted in English by Ange J.A de BERRY QUENUM

Posted On lundi, 09 février 2026 13:56 Written by
  • Chad mandated Techso Group to secure and certify its national data center before launch.

  • Authorities linked the project to cybersecurity risks and the “Chad Connection 2030” strategy.

  • International rankings continue to place Chad among the weakest performers in cybersecurity and e-government.

Chadian authorities assigned Techso Group the task of securing the national data center ahead of its launch. A tripartite agreement was signed on February 5, between the company, the Agency for ICT Development (ADETIC) and the National Agency for Information Security and Electronic Certification (ANSICE).

The partnership covers a security audit and the certification of the site and its equipment to ensure compliance with current standards for critical infrastructure protection. “This aims to guarantee the reliability, integrity and resilience of the national data center,” said Nadjma Saleh Kebzabo, deputy director general of ANSICE.

The agreement also provides for the operational deployment of 100 micro data centers across government institutions. “Interconnected with the national data center, these systems will establish a unified, secure and high-performance digital architecture to support the dematerialization of administrative procedures and improve public service quality,” ADETIC said in a statement.

Authorities launched the initiative amid what they described as “growing challenges related to cybercrime and the protection of sensitive data.” Digital transformation continues to accelerate across Africa as governments integrate information and communication technologies to support socio-economic development. Chad, for example, places digital technology at the core of its national development plan known as “Chad Connection 2030.”

The plan includes $1.5 billion in digital investments. Authorities aim to position the country among Africa’s leading digital economies and significantly expand network coverage to connect most of the population. The program also targets the digitization and interconnection of all public and para-public services to provide full access to e-government services. Authorities also list digital inclusion among their priorities.

However, the International Telecommunication Union said cybersecurity remains a prerequisite for countries seeking to fully leverage ICT opportunities for development. The organization ranked Chad in the second-lowest category, Tier 4, in its 2024 Global Cybersecurity Index. Chad recorded relatively strong results in regulatory frameworks and cooperation but must intensify efforts in technical measures, organizational capacity and skills development.

For now, Chad ranks 189th out of 193 countries in the United Nations E-Government Development Index, with a score of 0.1785 out of 1. The country remains below the African average of 0.4247 and the global average of 0.6382.

This article was initially published in French by Isaac K. Kassouwi

Adapted in English by Ange J.A de BERRY QUENUM

Posted On vendredi, 06 février 2026 15:05 Written by
  • Database offers 11,000 hours across 21 languages, open access
  • Project aims to boost voice AI and preserve African languages

Google said on Monday, Feb. 2, it had launched WAXAL, a voice database aimed at supporting the development of AI tools tailored to Sub-Saharan Africa. The dataset covers 21 languages, including Yoruba, Acholi, Hausa, Luganda, Malagasy and Shona, and contains more than 11,000 hours of audio from nearly 2 million recordings.

“We wanted to capture how people really talk, so we asked participants to describe different pictures in their native languages. We also recorded professional voice actors in the studio to create the high-quality audio needed for text-to-speech technology,” Google said, adding that professional voice actors were also recorded in studios to provide high-quality material for text-to-speech systems.

The company said WAXAL includes 1,250 hours of transcribed speech for automatic speech recognition and more than 20 hours of studio audio for text-to-speech synthesis. The project was developed with African partners including Makerere University in Uganda, the University of Ghana and Digital Umuganda in Rwanda.

WAXAL is available under an open licence on the Hugging Face platform, giving researchers and developers free access. Google said the initiative aims to spur innovation in voice technology and help safeguard African languages online.

UNESCO estimates Africa is home to between 1,500 and 3,000 languages, but most digital tools support only a handful. Limited high-quality data has slowed the development of voice assistants, educational apps and automated transcription on the continent.

Several local initiatives are also working to address the shortage. In Benin, the “JaimeMaLangue” project encourages citizens to help build a national voice database. Other datasets, such as African Voices in Nigeria and African Next Voices in Mali, are expanding resources for underrepresented languages.

Samira Njoya

Posted On jeudi, 05 février 2026 02:26 Written by
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