Public Management

Public Management (564)

• Morocco, OpenAI discuss partnership to boost national AI strategy
• Talks focus on research, innovation, and localized AI ecosystem
• Follows Mistral AI deal to build skills, startups, and safeguards

The Moroccan government is exploring a major collaboration with the U.S. artificial intelligence (AI) company OpenAI. The potential partnership was the central topic of discussion during a meeting between Amal El Fallah Seghrouchni, Morocco’s Minister of Digital Transition and Administrative Reform, and executives from the San Francisco-based firm. The meeting took place on the sidelines of the 80th U.N. General Assembly.

According to a ministry statement published on Facebook on Thursday, Sept. 25, the discussions with OpenAI focused on cooperation in research and innovation and developing an artificial intelligence ecosystem tailored to the unique characteristics of Moroccan society.

The Moroccan government has made AI a core pillar of its national digital transformation efforts, which are designed to accelerate social and economic growth. Through its "Digital Morocco 2030" strategy, the government aims to leverage AI's potential to quickly digitize public and private services, attract international tech players, support local startups, and develop necessary skills and infrastructure. The strategy also focuses on consolidating data registries, deploying use cases to improve services, and conducting multi-disciplinary reviews of the societal, legal, and economic implications of AI.

This push to build its AI capacity follows a deal signed on Sept. 12 between the ministry and French AI company Mistral AI. That memorandum of understanding aims to strengthen local AI skills through training, applied research, and knowledge transfer. It also seeks to stimulate the national ecosystem by promoting the growth of startups and industrial projects based on AI solutions tailored to Moroccan business needs. Finally, the Mistral partnership commits to promoting the ethical and inclusive use of AI, ensuring data protection and public trust.

Isaac K. Kassouwi

Posted On vendredi, 26 septembre 2025 12:57 Written by
  • Government to launch Morocco Digital for Sustainable Development at UNGA

  • Initiative backed by UNDP to strengthen digital governance and AI adoption

  • Morocco ranks 4th in Africa on UN e-government index, above global average

Morocco will officially launch an Arab-African center of excellence in artificial intelligence and data science during the 80th United Nations General Assembly, which begins on September 23. Backed by the UN Development Program (UNDP), the Morocco Digital for Sustainable Development (D4SD) hub aims to promote inclusive digital transformation across Arab states and African regions.

The initiative stems from a memorandum of understanding signed in July between Morocco and the UNDP, on the sidelines of the National AI Forum. According to the UN agency, the partnership will help countries improve digital public services, encourage responsible AI use, and build institutional and regulatory systems to support digital transformation and sustainable development.

UNDP highlighted Morocco’s leadership in digital governance, AI, and data science. The country ranks 90th worldwide and 4th in Africa in the 2024 UN E-Government Development Index (EGDI), with a score of 0.6841 out of 1, above both the African and global averages. In September 2023, Morocco also launched its “Digital Morocco 2030” strategy to consolidate its progress and accelerate socio-economic development through digital innovation.

The initiative comes as digital benefits remain unevenly distributed across Africa. According to UNDP, countries still face systemic barriers such as weak infrastructure, limited AI capacity, low investment in digital innovation, and uncoordinated regulatory frameworks.

Posted On mercredi, 24 septembre 2025 07:44 Written by
  • Mozambique launches ThinkLab incubator to support digital startups
  • Twelve firms in health, AI, transport, finance join first cycle
  • Part of broader strategy for inclusive digital transformation by 2030

Mozambique's communications regulatory authority, INCM, has launched the ThinkLab, a new incubator designed to support local startups and entrepreneurs in the digital sector. The launch took place in Maputo and was attended by Communications and Digital Transformation Minister Américo Muchanga.

"A nation without innovation is a nation of dormant minds. ThinkLab is a laboratory for projecting digital solutions for the most urgent national challenges. It is also a collaborative platform where the private sector, academia, and the government plan and project the future we want, together," Muchanga said.

Twelve startups were selected for the first incubation cycle. They operate in various sectors, including health, transport, finance, IT, and AI. Through ThinkLab, the regulator aims to provide them with technical and regulatory support, resources, training, and mentorship. The initiative also facilitates connections with experts and investors. The goal is to ensure project viability, encourage access to funding, and build a collaborative ecosystem that brings together startups, businesses, universities, and regulators.

The INCM hopes the project will help drive digital transformation, a key priority for Mozambican authorities. To that end, the government launched the "Internet For All" initiative last March to democratize internet access by 2030. This effort is seen as "a fundamental pillar of the government's overall digital transformation strategy, creating an inclusive digital environment that will enable citizens, businesses, and public institutions to interact and innovate, thus contributing to the emergence of an accessible and inclusive digital economy."

According to pan-African investment firm Renew Capital, Mozambique's startup ecosystem is still in its early stages. However, the firm notes that the country's vast natural gas reserves, abundant mineral resources, and strategic geographical location make it a promising market to watch in Africa. The challenges mentioned include a regulatory framework still under development, inadequate infrastructure—particularly in internet connectivity—and a significant skills gap in technology professions.

Isaac K. Kassouwi

Posted On dimanche, 21 septembre 2025 18:59 Written by

• Cameroon launches digitalization program to modernize local governance
• 240 of 374 municipalities signed on; key challenges remain
• Goal: boost transparency, online services, and investment appeal

The United Councils and Cities of Cameroon (UCCC) unveiled its "Program for the Digitalization of Councils and Cities" (PDCV) in Yaoundé on Thursday, September 11. The initiative aims to modernize local governance by providing municipalities with shared digital tools and online services for citizens.

The PDCV is structured around four main pillars: a shared digital platform for municipalities and the UCCC, the creation of an integrated suite of digital services, enhanced digital skills for municipal staff, and program coordination and monitoring. The stated goal is to make local governments more transparent, efficient, and better connected with their constituents.

The project is part of Cameroon’s broader digital transformation strategy, which includes the gradual dematerialization of administrative procedures and the interconnection of public services. As part of this effort, 374 municipal websites have already been developed. However, for these sites to become fully operational, each municipality must sign a memorandum of understanding with the UCCC. So far, 240 municipalities have taken this step, while 134 have not yet signed, according to the association.

Ultimately, the PDCV is expected to increase the visibility of local governments, facilitate citizens' access to online administrative services, and make regions more attractive to investors. However, several challenges remain, including inadequate ICT infrastructure, a limited internet penetration rate of 41.9% as per DataReportal, a lack of skilled personnel, energy instability, and insufficient municipal financial resources. The program's success also hinges on the effective implementation of the General Code of Decentralized Territorial Collectivities, which allocates 15% of state revenues to decentralization.

Cameroon faces significant challenges in digital governance. According to the 2024 United Nations E-Government Development Index, the country ranks 155th out of 193, with an index score of 0.4294, well below the global average of 0.6382. This program represents a strategic opportunity to bridge this gap and firmly establish Cameroonian administration in the era of smart digital governance.

Samira Njoya

Posted On lundi, 15 septembre 2025 08:31 Written by
  • Burkina Faso advances digital education through PACTDIGITAL initiative
  • Plans include online platform, updated curricula, ICT equipment in schools
  • Challenges remain: poor connectivity, limited training, equipment shortages

Burkina Faso is pushing forward with the integration of digital technology into its education system. The Digital Transformation Acceleration Project (PACTDIGITAL), led by the Ministry of Digital Economy, outlined its support for the Ministry of Secondary Education and Technical and Vocational Training on Wednesday, September 10.

The project's key initiatives include updating telecommunications and ICT curricula to better align with job market demands, launching an online learning platform, strengthening local skills in creating educational multimedia content, and providing digital equipment to scientific high schools in Ouagadougou and Bobo-Dioulasso.

According to Haoua Ouattara/Dama, the project coordinator, these actions aim to digitize core ministerial processes, modernize teaching practices, and pave the way for new digital-related careers. Boubacar Savadogo, the Minister of Secondary Education, stated that the support will help improve the quality of training and increase the number of skilled digital professionals.

The initiative is part of the Burkinabè government's broader digital transformation goals, which aim to leverage technology for key sectors, including education. For example, a project to develop 95 educational mobile applications was announced in February 2024. UNESCO believes that digital learning has the potential to expand access to education, improve learning outcomes, and equip students with the knowledge and skills needed to tackle 21st-century challenges.

However, the integration of ICT into Burkina Faso's education system faces several obstacles. A 2023 government assessment highlighted structural and technical challenges, including insufficient coordination among different stakeholders, a lack of widespread public awareness, and limited and expensive internet connectivity. The report also pointed to issues with cloud service functionality, low fiber optic coverage in educational institutions, a lack of adequate training, and a shortage of computer equipment and logistical materials.

Isaac K. Kassouwi

Posted On lundi, 15 septembre 2025 02:12 Written by
  • South Africa’s IT agency SITA is testing a government super-app to ease access to public services.

  • The “Citizen Super-App” will allow service requests, digital payments, identity verification, and real-time updates.

  • The project is still in pilot phase and faces hurdles, with 24% of the population offline in 2023.

South Africa’s State Information Technology Agency (SITA) has begun testing a government super-application designed to make public services easier to access. The platform, called the “Citizen Super-App,” was introduced by acting SITA chief executive Gopal Reddy during the 16th GovTech conference, held from September 8 to 10, according to local media.

Reddy explained that the app will let citizens access government services, track their requests, receive real-time updates and notifications, and interact with departments through self-service tools. It will also simplify identity verification, digitize administrative forms, integrate digital payment options, and enable smoother data sharing.

The project is part of South Africa’s broader digital transformation drive. In its 2025–2030 strategy, SITA highlights the modernization of government through technology as a central pillar, aiming for greater efficiency and transparency.

The strategy notes that this includes large-scale digital innovation, the use of artificial intelligence, and the rollout of new digital products such as the Citizen Super-App. Other priorities include modernizing government systems, expanding national connectivity, growing cloud and data center capacity, and improving cybersecurity through a centralized Cybersecurity Center (CSC).

The Citizen Super-App is still in its pilot phase, and officials have not disclosed when it will be fully launched. Its success will also depend on internet access and device availability, particularly in rural areas. According to the International Telecommunication Union, about 24% of South Africans were still offline in 2023.

Isaac K. Kassouwi

Posted On mercredi, 10 septembre 2025 05:09 Written by
  • Nigeria launches 1Gov Cloud to enable paperless governance by 2025
  • Platform integrates secure tools for workflows, communication, and assets
  • ICT sector seen reaching 21% of GDP by 2027

The Nigerian government has launched its 1Government Cloud (1Gov Cloud) platform to create a paperless administration across ministries, departments, and agencies (MDAs). This initiative is part of the country’s digital transformation goals, which aim for a fully digital government by the end of December 2025.

The 1Gov Cloud platform centralizes several digital tools to modernize governance. It includes GovDrive for secure, sovereign cloud-based file management and encryption; GovECMS to automate workflows and inter-agency interactions; GovMail for secure, government-only communication; GovE-Sign for legally recognized electronic signatures; and GovConference for encrypted video and audio conferencing. Other features include GovOTP for secure one-time password authentication, GovAsset Management for a unified registry of government assets, and GovCollaboration Tools for chat, document sharing, and inter-agency coordination.

"The paperless governance initiative will eliminate bureaucratic bottlenecks by streamlining approvals and inter-agency communication," said Wumi Oghoetuoma, the 1Gov Cloud Program Director, in comments reported by Nairametrics. "It will significantly cut costs associated with printing, storage, and distribution of physical files, while enhancing transparency and accountability in public service delivery."

Digital Economy Growth

This initiative underscores the Nigerian government's commitment to making digital technology a cornerstone of socioeconomic development, with the ICT sector's contribution to GDP projected to reach 21% by 2027. In recent months, the government has stepped up efforts to strengthen cybersecurity, train citizens and civil servants in digital tools, and expand digital infrastructure.

According to a joint study by the International Finance Corporation (IFC) and Google, Africa’s digital economy is expected to reach at least $712 billion by 2050, representing 8.5% of the continent's GDP. The GSMA, a global association of mobile operators, projects that e-government could also generate an additional 814 billion naira in tax revenue for Nigeria by 2028.

Isaac K. Kassouwi

Posted On mercredi, 10 septembre 2025 02:09 Written by

• Chad to invest $1.5bn by 2030 in digital transformation and e-government.
• ARCEP, ITU push to train civil servants, young professionals in digital skills.
• 2,000 youths trained in AI as Chad seeks to boost startups, jobs, innovation.

Chad plans to invest $1.5 billion through 2030 to accelerate its digital transformation, focusing on digitizing public services. However, the government faces challenges in ensuring public employees can effectively use the new digital platforms.

The Chadian government wants to enhance cooperation with the International Telecommunication Union (ITU) to develop digital skills among its young cadres. This objective emerged during the 2025 Global Symposium for Regulators (GSR-25), held from August 31 to September 3 in Saudi Arabia.

At this event, Haliki Choua Mahamat, Director General of Chad’s Regulatory Authority for Electronic Communications and Posts (ARCEP), met with Doreen Bogdan-Martin, ITU Secretary-General. Both emphasized investing in training young professionals, especially in regulatory roles, to support digital transformation and manage strategic infrastructure effectively.

This initiative builds on recent efforts by Chad to strengthen local digital capacities. In late July, the Agency for Development of Information and Communication Technologies (ADETIC) signed a framework agreement with the International Institute for Water and Environmental Engineering (2iE) based in Ouagadougou. The agreement includes training Chadian cadres in artificial intelligence and emerging technologies. Additionally, the National School of ICT (ENASTIC) and 2iE signed a separate protocol to facilitate academic exchanges and joint program development.

Between August 4 and 14, Chad organized free AI training for 2,000 young people aged 15 to 35, with partners including UNESCO and the World Bank. Authorities present this program as a gateway to employment, innovation, and digital entrepreneurship through startup creation. This comes amid projections by the World Bank that approximately 230 million jobs in sub-Saharan Africa will require digital skills by 2030.

The Organisation for Economic Co-operation and Development (OECD) stresses the need to invest in public officials’ skill development, as digital technologies can transform administration by enabling more accessible and efficient service delivery.

The February 2024 OECD report Developing Skills for Digital Government: A Review of Good Practices across OECD Governments stresses that building a digital government—where technology shapes processes, policies and services tailored to citizens’ needs—requires public administrations to adopt new working methods and skills, while also fostering the abilities, attitudes and knowledge that allow civil servants to thrive in a digital environment and generate public value.

This article was initially published in French by Isaac K. Kassouwi

Adapted in English by Ange Jason Quenum

 

Posted On lundi, 08 septembre 2025 13:00 Written by
  • Ghana, Code Raccoon discuss €4M digital training for 350,000 youth
  • Program covers coding, AI, cybersecurity; aims for global accreditation
  • Builds on “One Million Coders” initiative launched in April 2025

Ghana is exploring a partnership with private firm Code Raccoon to train 350,000 young people in digital skills, according to a government statement.

Communications Minister Samuel George met with a Code Raccoon delegation on Thursday, September 4, to discuss a three-month training program valued at 4 million euros ($4.7 million). The initiative will be supplemented by an annual software development course.

The curriculum, which has been piloted in Germany, will focus on high-demand skills such as Python and JavaScript programming, along with modules on artificial intelligence and cybersecurity. The government aims for the program to be accredited by both the state and major global technology companies.

"This initiative aligns with our national vision of creating a digital workforce ready for the opportunities of the AI-driven economy. With the right partnerships, we can empower our young people with the skills to thrive locally and internationally," the minister said. 

The move builds on Ghana's "One Million Coders" program, a four-year initiative launched in April to provide essential digital training to one million Ghanaians. The government had previously engaged in discussions with local tech company TECHAiDE, which offers an offline learning management system called Asanka.

Isaac K. Kassouwi

Posted On lundi, 08 septembre 2025 03:38 Written by
  • Zimbabwe, Huawei discuss expanding ICT talent development cooperation
  • Plans include digital training center aligned with 2030 strategy
  • No formal deal signed; talks follow prior LinkedIn, UAE partnerships

The Zimbabwean government is looking to deepen its cooperation with Huawei to develop digital talent, a key topic during discussions on Monday, September 1, between President Emmerson Mnangagwa and senior officials from the Chinese technology company during an official visit to China.

The proposed collaboration includes expanding investments in ICT talent and establishing a digital training center. This initiative aligns with Zimbabwe’s national digital transformation strategy for 2030, where one of the three main pillars is the development of digital skills and capacity building. The government has previously identified the lack of ICT skills and low digital literacy as major challenges to the country's digital transformation.

In response, Zimbabwe has sought out multiple partnerships. In August 2024, the government signed an exploratory agreement with LinkedIn to develop the digital skills of civil servants and young people through the "LinkedIn Learning" platform. In April 2025, a program to train 1.5 million citizens in programming and artificial intelligence was launched with support from the United Arab Emirates as part of the “Zimbabwe Digital Skills Program.”

During that program's launch, authorities said they wanted to lay “the foundations for a future-oriented workforce proficient in cutting-edge technologies.” The World Bank estimates that 230 million jobs in sub-Saharan Africa will require digital skills by 2030. Zimbabwe faces high rates of unemployment and underemployment, particularly among young people, with the unemployment rate estimated at 35% in 2021.

While Huawei has stated it “remains committed to playing a central role in Zimbabwe’s digitalization agenda,” no new formal agreement has been signed or announced at this time.

Isaac K. Kassouwi

Posted On jeudi, 04 septembre 2025 18:35 Written by
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