• ARPCE launches a digital platform for regulated administrative procedures

• Users can submit and track requests remotely through a single portal

• Initiative aligns with Algeria’s broader public sector digital shift

Algeria’s Postal and Electronic Communications Regulatory Authority (ARPCE) announced on December 21 that it has launched “e-Services,” a new digital platform designed to move its administrative services online.

Through this tool, the regulator aims to improve the efficiency of its procedures and strengthen interactions with operators in the postal and electronic communications sectors. The platform is accessible at https://esvc.arpce.dz.

The e-Services portal allows users to submit, track, and manage administrative requests online, without the need for physical visits. It brings together several procedures related to activities regulated by the ARPCE, with the goal of shortening processing times, improving file traceability, and increasing transparency. Designed as a digital one-stop shop, the platform also seeks to simplify exchanges between the authority and sector professionals, while ensuring the security of transmitted data.

The launch forms part of Algeria’s broader public administration digital transformation agenda, in which service digitization has become a key tool to improve governance. The postal and electronic communications sector includes a large number of regulated operators and generates a high volume of requests each year related to authorizations, declarations, and regulatory obligations, making online processing a strategic priority.

Over time, the e-Services platform is expected to improve the ARPCE’s administrative performance by simplifying access to regulatory services for operators and sector stakeholders. By shifting procedures online, the authority aims to reduce delays and administrative constraints, while strengthening transparency and responsiveness in a rapidly evolving digital environment.

Samira Njoya