DR Congo: Congo Medika, a Platform that Helps Residents Consult with Physicians Online

By : Adoni Conrad Quenum

Date : mercredi, 19 juillet 2023 12:04

Last updated : mercredi, 19 juillet 2023 12:07

E-health startups are proving quite useful in helping the people of Africa have greater access to healthcare. In the Democratic Republic of Congo (DRC), a tech entrepreneur has developed a customized solution for his fellow citizens.

Congo Medika is an e-health solution developed by a Congolese startup. The platform’s users can book appointments with physicians for visits at home or their workplace. They can also have drugs delivered, and get health advice. Founded in 2021, by Emmanuel Epenge, the startup is based in Kinshasa.

Creating an account is compulsory to access the platform’s services. Details required include an email address and a username. Depending on a given user’s health issues and whether they want to book an appointment, the procedure is easy to follow. Personal information, the date and time of the appointment must be filled in for booking.

After sending the request, the user will be contacted and given details about the booked appointment. In addition to this service, the e-health platform also has an online pharmacy. It's possible to purchase various drugs and have them delivered to your home. Congo Medika provides information on all the medications sold in its online pharmacy.

The health advice service includes a blog and video sections. Health-related articles are posted on the blog and the videos offer the same kind of content, only in short formats for easier understanding. 

Congo Medika also has a messaging feature that allows users to chat with physicians. The platform is available on Android. The startup behind the solution works with over 120 health professionals.

Adoni Conrad Quenum


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