Access to justice is sometimes challenging for some individuals because of a lack of financial resources and information.  In the Democratic Republic of Congo, a legaltech startup is making it easy and affordable thanks to technologies. 

Eve JusticeBot is a digital solution developed by Congolese legaltech startup Justice Chatbot Limited, founded in 2019.  It offers free legal help to individuals and connects them to legal professionals through a chatbot, available 24/7. 

The digital solution is accessible on the startup’s dedicated platform or via Facebook Messenger. Apart from connecting individuals to legal service providers, it offers free information on every legal aspect. It also helps secure legal documents.

To access the digital solution via Facebook Messenger, users just have to search Eve JusticeBot on Messenger and send a message to start a conversation with the AI chatbot. 

Justice Chatbot Limited claims more than 23,634 requests processed and some fifteen legal providers recommended. In addition, it received over 591 kudos from users. The figures prove that “the startup is committed to improving access to justice, notably for individuals without the financial resources required to access legal instruments.” 

The startup also offers legal professionals the opportunity to join its cause. To do so, they can submit their applications to join Eve JusticeBot as legal professionals. After a compulsory review -to keep a certain standard-, they can join the pool of legal advisers on the platform. 

Eve JusticeBot is among the 43 African startups that will participate in the  French Development Agency’s Social & Inclusive Business Camp (SIBC). It will therefore benefit from training, mentorship, and peer exchange. It will also have the opportunity to meet potential investors. 

Adoni Conrad Quenum