In a move to facilitate easier access to service providers for individuals, a tech entrepreneur is launching a bespoke solution.

Togolese startup Trankyl is offering a digital solution to connect users with a wide range of service providers, from home tutors and craftsmen to digital specialists. Launched in 2021 by Sati Sai, the Lomé-based platform aims to bridge the gap between those seeking services and those offering their skills.

"The idea behind Trankyl came from the simple observation that many people struggle to find reliable service providers for their daily needs," explains Sai. "After six months of research and development with my team, we created the Trankyl app to serve as a bridge between service providers like carpenters, plumbers, and vendors, and potential customers."

Trankyl operates through a mobile app available on iOS and Android. Users can create accounts to access the platform's diverse service offerings. They can then select a specific service and choose from a pool of verified providers listed on Trankyl. Payment for services is facilitated via mobile money platforms like Flooz for Moov Africa or T-Money for Togocom. However, Trankyl temporarily holds the funds and confirms with the customer that the work has been completed to their satisfaction before disbursing payment to the provider, deducting a 15% commission.

Service providers can register on Trankyl through a dedicated application and undergo verification checks before being approved. The platform currently operates in Togo, Benin, Côte d'Ivoire, Cameroon, and the Democratic Republic of Congo, boasting over 4,000 registered providers, more than 1,700 available services, and over 500 bookings made through its platforms. Additionally, the Android version of the Trankyl app has surpassed 10,000 downloads on the Play Store, demonstrating its growing user base.