Digital transformation is a strategic lever for modernizing Mali’s public administration. By rethinking its public services, the government aims to boost state performance and improve citizens’ access to essential services.

Mali is preparing to deploy two new digital platforms aimed at modernizing its public administration: civil registry management software and an integrated human resources management system. Both solutions were presented on Tuesday, June 10, to the steering committee for the digitalization of the administration, as part of the digital transformation process initiated by the country's highest authorities.

The civil registry management software, developed by the National Agency for the Security of Civil Status Documents in collaboration with the Civil Status Data Processing Center, is designed to facilitate the registration, verification, and authentication of birth, marriage, and death certificates. Accessible on both computers and mobile devices, the tool will enable citizens to consult their documents remotely, streamlining often lengthy and complex administrative procedures.

The integrated human resources management system aims to centralize data on public sector employees from state services and local authorities. Its goal is to strengthen workforce control, enhance transparency in career management, and improve human resources planning.

These two platforms are part of a broader initiative led by the President of the Transition, General Assimi Goïta, to make the administration more efficient and accessible. They complement a series of tools already launched or currently being tested, including the integrated management system for foreign trade operations, the refinancing mechanism for decentralized financial systems called "N’GNA SÔRÔ!", and the certificate management platform for tanker truck calibration designed for the Malian Metrology Agency.

Through this progressive digital transformation, Mali seeks not only to simplify interactions between the administration and citizens but also to strengthen governance, combat document fraud, and better steer its public policies. According to the 2024 edition of the United Nations E-Government Development Index, the country now ranks 141st out of 193, demonstrating significant progress compared to previous years. These initiatives reflect a strong political will to catch up and reposition Mali among Africa's most digitally connected administrations.

By Samira Njoya,

Editing by Sèna D. B. de Sodji