In Kenya, E-tiba is emerging as a comprehensive digital solution to simplify access to home-based healthcare.

E-tiba is a digital health platform developed by a Kenyan startup. Through a mobile app, a website and a USSD code, the platform connects patients with qualified caregivers including nurses, nursing aides, therapists and support staff for one-off or regular home visits.

The Nairobi-based startup was founded in 2018 by Loise Wanjiku Ngugi.

E-tiba’s services range from standard nursing care, such as wound dressing, infusions and medication management, to more specialized support, including palliative care, chronic disease management and rehabilitation. The platform also offers practical assistance such as meal preparation, transport to medical appointments and mobility support.

Appointments are booked online, and users can view the qualifications of each caregiver, which the company says helps build trust and strengthens continuity of care.

In addition to connecting patients and providers, E-tiba also has a training component. The E-tiba Training College and an e-learning platform offer courses in basic patient care, community health assistance, dementia care and other fields. According to the company, this helps professionalize caregivers and ensure consistent quality standards.

This combined service and training model aims to improve patient safety while creating formal employment opportunities in the home-care sector.

For patients and their families, E-tiba brings greater comfort and continuity of care, including fewer trips to clinics, personalized support and access to trained providers. For the wider health system, the platform could help ease pressure on facilities by enabling safe and appropriate home-based care.

Adoni Conrad Quenum