• Paul-Hermann Alao founded Charts, a SaaS company that helps SMEs convert raw data into decision-ready insights.

• Charts offers ready-to-use and customized BI reporting tools across core business functions.

• Alao built his expertise through roles at NSIA Technologies, ASCENS Services, and Orange.

Paul-Hermann Alao is an Ivorian data consultant and business intelligence specialist. He founded and leads Charts, a company that focuses on data analysis and value creation to help organizations improve strategic decision-making.

Founded in 2022, Charts aims to support small and medium-sized enterprises in structuring and scaling their operations through improved data usage. The company designs and deploys tools based on data analytics and business intelligence, a set of methods that convert raw data into actionable insights for decision-makers.

Charts operates under a software-as-a-service model. The company delivers its tools and reports through an online platform. Clients select a reporting package from a predefined catalog. The platform then analyzes company-specific data and adapts the reports accordingly. At the end of the process, clients receive fully customized dashboards and reports.

Charts structures its offering around several ready-to-use reporting packages that cover key business functions. These packages include sales, finance, human resources, marketing and customer relationship management, project management, and IT service management. Each package allows companies to visualize performance clearly and track key performance indicators.

Beyond standardized products, the startup also provides tailored services. Charts designs and implements custom decision-support systems based on each organization’s specific needs. The company also delivers data integration and visualization services and provides training in Microsoft Power BI, a widely used tool for creating interactive reports, charts, and dashboards.

Paul-Hermann Alao graduated from Félix Houphouët-Boigny University in 2020 with a master’s degree in applied computer methods for business management (MIAGE). He began his professional career in 2017 as a software developer. He worked for technology company LIFILED and for Ivorian mobile banking firm S-Cash.

In 2020, Alao joined NSIA Technologies as a business intelligence engineer. In 2021, ASCENS Services appointed him head of BI support. Orange Côte d’Ivoire recruited him in 2022 as a Power BI consultant and promoted him in 2023 to technical lead for Power BI. From 2024 to 2025, he worked as a Power BI consultant at Orange Burkina Faso.

This article was initially published in French by Melchior Koba

Adapted in English by Ange J. A. de BERRY QUENUM