Togo: KondjiGbalē Connects Patients, Doctors, and Pharmacies

By : Adoni Conrad Quenum

Date : vendredi, 09 février 2024 15:44

In 2018, three young Togolese entrepreneurs launched a bespoke mobile application aiming to provide citizens with nationwide digital health records. This initiative aims to enhance access and improve healthcare delivery across the country.

KondjiGbalē is a healthtech solution developed by a Togolese startup that enables users to connect with healthcare professionals via its web and mobile platforms. The Lomé-based startup was founded in 2018 by three young Togolese, with Yvon Koudam as the CEO. 

This application is like “a comprehensive digital health record, functioning similarly to a health passport. Additionally, it empowers patients to actively manage their medical history. For healthcare professionals, it facilitates diagnosis and streamlines the overall treatment process. Notably, the platform offers diverse access channels, including a website, mobile app, call center with local language support, and a USSD menu catering to areas with limited internet connectivity,” says Koudam. 

The mobile application is only available on Android. After downloading, users must register by providing their details. Once registered, users can access a range of healthtech services, including a shared medical file, teleconsultation with doctors, online medication ordering and delivery, medication alerts, and the ability to locate nearby on-call pharmacies, streamlining healthcare access and management. These features enable users to proactively manage their health and efficiently obtain professional medical assistance and medication from home.

KondjiGbalē has received several awards since its launch. In 2019, it took first prize at the Fenes' Pitch Your Startup Idea and the Togo Innovation Challenge. According to Play Store data, the mobile app has been downloaded more than a thousand times.

Adoni Conrad Quenum


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