Faced with the increasing digitalization of commerce, this solution can help small South African businesses become digital-ready.
South African startup BoxCommerce has developed a digital solution enabling small businesses to easily create online stores without requiring technical expertise. Launched in 2019 and headquartered in Johannesburg under the leadership of Craig Mcleod, BoxCommerce integrates essential e-commerce functionalities – hosting, design, inventory management, payments, and deliveries – into a user-friendly mobile interface.
The BoxCommerce solution features a mobile application available on the Android platform, where it has garnered over a thousand downloads via the Play Store. Users can create an account and access a comprehensive dashboard offering various features to build and manage their online storefront. The platform incorporates local payment systems, emphasizing simplicity to streamline the management of newly established online shops.
In May 2025, BoxCommerce announced its expansion into the United Arab Emirates (UAE), while reaffirming its ongoing commitment to the African continent. According to Craig Mcleod, "The UAE is a strategic market for BoxCommerce. With mobile commerce dominating and over 70% of the population shopping online, the country is projected to grow its e-commerce market size to AED 48 billion (approximately $13 billion) by 2028. Our platform is designed to help local businesses tap into this explosive growth."
This expansion underscores BoxCommerce's ambition to develop a versatile and accessible tool capable of supporting small businesses globally. While e-commerce remains a relatively small segment in many parts of Africa, this South African innovation highlights a significant trend: the emergence of homegrown solutions designed to address the continent's unique challenges.
By Adoni Conrad Quenum,
Editing by Feriol Bewa
- Cape Verde launched a technology park aimed at becoming a regional tech hub
- The park offers international-standard infrastructure and tax incentives
- It supports economic diversification and youth employment
Cape Verde officially inaugurated TechPark CV on Monday, a regional technology center designed to boost innovation and digital transformation both within the island nation and beyond its borders.
The project, backed by a 45.59 million euro ($51.7 million) investment from the African Development Bank (AfDB), is a key strategic move for Cape Verde as it aims to establish itself as a technology hub in West Africa.
"TechPark CV offers a welcoming space where innovators from diverse backgrounds and cultures can collaborate and flourish together," stated Carlos Monteiro, President of TechPark CV. "Through this initiative, we are not simply constructing a digital center; we are cultivating a community where technology fuels economic growth and sustainable development for Cape Verde and our international partners."
The technology park aligns with the nation's broader economic diversification strategy and is a component of Cape Verde’s 2030 digital economy development plan. The investment represents nearly 2% of the country’s gross domestic product, underscoring the significant emphasis placed on digital technology within its growth model.
International-Standard Infrastructure
The technology park features data centers, co-working spaces, a training facility, a business center, and a conference center, all interconnected by high-speed infrastructure. Its designation as a Special Economic Zone for Technologies (ZEET) provides appealing tax benefits, including VAT exemption, reduced import duties, and a lowered corporate tax rate of 2.5%.
Operating across two campuses located in Praia on Santiago Island and Mindelo on São Vicente Island, TechPark CV already houses 23 companies and has the capacity for up to 1,500 professionals. It aspires to become a focal point for innovation, training, and experimentation, while also attracting foreign investment.
Beyond attracting domestic and international businesses, TechPark CV aims to be a catalyst for the development of crucial technology sectors such as artificial intelligence, blockchain, fintech, big data, and the Internet of Things (IoT). Cape Verde also intends to strengthen its regional cooperation through a partnership with the Economic Community of West African States (ECOWAS) to contribute to the expansion of digital innovation in West Africa.
The project prioritizes the integration of local talent. It fosters partnerships with academic institutions and seeks to create job opportunities for Cape Verdean youth, thereby contributing to the development of human capital and the strengthening of the national economy.
Samira Njoya
- India pledged digital infrastructure support to Angola, including cooperation in e-governance, space, and healthcare
- $200M defense credit line and will help implementdigital public infrastructure model, enabling digital IDs, e-payments, and social registries in Angola.
India has pledged to share its expertise in digital public infrastructure with Angola. The announcement came after a meeting in New Delhi on Friday, May 3, between visiting Angolan President João Lourenço (photo, left) and Indian Prime Minister Narendra Modi (photo, right). The initiative aims to enhance e-governance and streamline citizen access to public services in Angola.
According to a joint statement, India has "approved a $200 million credit line for Angola's defense and will collaborate in the areas of digital public infrastructure, space, and healthcare." The partnership seeks to introduce Angola to India's model of digital public infrastructure (DPI), an interoperable system that digitizes administrative services, promotes financial inclusion, and connects citizens with essential services.
This collaboration could enable Angola to implement digital identification systems, electronic payment platforms, and unified social registries. It also includes provisions for cooperation in the space sector and training in digital skills.
The announcement underscores a growing strategic alignment between the two nations, which are marking 40 years of diplomatic ties this year. It also reflects India's ambition to expand its technological influence across the African continent. India has already deployed similar systems in Africa, notably through its Modular Open Source Identity Platform (MOSIP), which countries like Morocco, Sierra Leone, Guinea, and Ethiopia have adopted or are in the process of implementing. Furthermore, India is collaborating with several African nations to develop digital payment systems inspired by its Unified Payments Interface (UPI), with advanced discussions underway, particularly with Rwanda.
Ultimately, this partnership has the potential to accelerate the modernization of Angolan government services, improve administrative efficiency, and stimulate local innovation. It represents strategic support for Angola as it strives to improve its standing in international digital governance rankings. According to the United Nations, Angola currently ranks 156th out of 193 in the 2024 e-Government Development Index, with a score of 0.4149, falling below both the African average (0.4247) and the global average (0.6382).
By Samira Njoya,
Editing by Sèna D. B. de Sodji
- African tech startup funding dropped from $5.2B in 2021 to $2.2B in 2024, with fintech most affected; global VC slowdown and investor caution cited as key causes.
- Healthtech remains resilient, attracting over $1B in five years; startups like Ilara Health (Kenya) and Waspito (Cameroon) are addressing critical healthcare access issues.
- Connectivity and affordability remain major hurdles, with limited mobile internet access and high smartphone costs slowing healthtech adoption despite infrastructure gains.
A recent dip in funding for African tech startups reflects a broader slowdown in venture capital and increased investor caution due to global economic uncertainties. Following a boom in investment in 2021, the global venture capital market, including in Africa, underwent a correction in 2022 and 2023.
"Two years into the global downturn, it's clear the African tech ecosystem is experiencing the full severity of it even though it's faring much better than the Latin America and Southeast Asia regions," Cyril Collon, General Partner at the transatlantic fund Partech, noted in 2024.
He added that "despite this correction, over the last 10 years, the African tech ecosystem has still grown nearly tenfold in transactions and funding amount with about $20 billion invested in roughly 3,000 deals, 68% of it in the last three years."
According to Partech Africa, African startups collectively raised $5.2 billion in equity funding in 2021, a figure that dropped to $2.2 billion in 2024. Fintech, historically the most attractive segment for investment on the continent, also felt the impact of this capital squeeze. In 2021, African fintech companies raised $3.2 billion, representing 63% of total funding, compared to $1.35 billion in 2024.
A Resilient Ecosystem
Despite the funding pullback, healthtech has attracted over $1 billion in Africa over the past five years, according to Ecofin Agency. From $18 million in 2018, funding surged tenfold the following year to $189 million, peaking at $230 million in 2021. These investments have enabled innovators to proliferate e-health solutions across the continent, ranging from telemedicine platforms to drone delivery of medication and blood in road-inaccessible areas.
In Kenya, Ilara Health provides affordable diagnostic tools to healthcare providers in rural areas. The company partners with artificial intelligence services integrated into its technology platforms distributed to doctors, thereby improving the organization of patient care in rural settings. Since its 2019 launch, Ilara Health has secured approximately $10.8 million in investment to fuel its activities.
Cameroonian healthtech startup Waspito connects patients and doctors for instant video consultations through its mobile app available on iOS and Android. Launched in 2020, Waspito has raised around $8.7 million, according to Crunchbase, to develop its technology and expand into other African countries such as Gabon, Côte d’Ivoire, and Senegal.
These startups are tackling the critical shortage of healthcare professionals and infrastructure across the continent. In 2021, sub-Saharan Africa averaged 2.3 doctors and 12.6 nurses/midwives per 10,000 inhabitants, compared to 39.4 and 89.5 in Europe, for example. The World Health Organization (WHO) projects that Africa will face a deficit of 6.1 million health professionals by 2030, a 45% increase from 2013 estimates.
"The severe shortage of health professionals in Africa has disastrous implications. Without adequate and well-trained staff, tackling challenges such as maternal and infant mortality, infectious and non-communicable diseases, and the provision of essential health services like vaccination remains a difficult battle," said Matshidiso Moeti, WHO Regional Director for Africa, in 2022.
Scaling Healthtech: Overcoming Hurdles
Expanding access to healthtech solutions faces the significant challenge of limited internet access across the continent. Data from the GSM Association (GSMA) indicates that sub-Saharan Africa had 320 million mobile internet users in 2023, with a penetration rate of 27%. This figure is projected to grow annually by 6.2% to reach 520 million by 2030, representing a penetration rate of 37%.
This limited access is attributed to the cost of smartphones, the price of internet service, and infrastructure limitations. The GSMA emphasizes "an urgent need to reform taxation to improve the affordability of smartphones and mobile services, whose cost is a major barrier to mobile broadband adoption."
Africa's Telecommunications Infrastructure Index (TII) score in 2024 was 0.4534 out of 1, according to the United Nations. This represents a 27.8% increase from 2022, when the score was 0.3548. The global average, in contrast, was 0.6896 out of 1.
If these various obstacles can be overcome, healthtech has the potential to become a strategic cornerstone for the sustainable improvement of Africa's healthcare sector. By leveraging digital tools to bring care closer to the population, startups in this sector are reinventing healthcare delivery. The crucial question remains whether the ecosystem can once again attract the necessary funding to move beyond pilot projects and achieve systemic integration.
- Yasser Shaker has been appointed CEO of Orange MEA, effective July 1, 2025, succeeding Jérôme Hénique, who becomes CEO of Orange France.
- Shaker brings 25+ years of tech industry experience.
French telecom group Orange announced on Monday, May 5, a leadership change for its Middle East and Africa (Orange MEA) division, tapping Yasser Shaker (photo), the current chief executive officer of Orange Egypt, as its new head. His appointment takes effect on July 1, 2025. Shaker succeeds Jérôme Hénique, who has been named Executive Director and CEO of Orange France. Shaker will also join the Orange MEA Board of Directors upon assuming his new role on June 1.
A telecommunications engineer and alumnus of Cairo University's Faculty of Engineering, Shaker also holds a Master of Business Administration (MBA) from the Rennes School of Business. He will become a member of Orange Group's executive committee. Christel Heydemann, Orange's Chairwoman and CEO, expressed strong confidence in his ability to succeed, stating that "his extensive experience and deep knowledge of the region will be essential to continuing our growth momentum."
Shaker will continue the mission set by his predecessor: to establish Orange MEA as a premium multi-service operator. Currently active in several high-growth sectors—including mobile data, mobile finance, cybersecurity, support for technological innovation, and energy—OMEA was the group's primary growth engine in 2024. Comprising 16 African subsidiaries and Jordan, OMEA reported revenues of 7.683 billion euros ($8.2 billion), an 11.1% increase compared to 2023.
Shaker, who has served as CEO of Orange Egypt since May 1, 2018, began his career in the satellite industry. Over more than 25 years, he has played a pivotal role in the technology sector. Orange credits its Egyptian subsidiary's "record levels of growth and profitability, despite a challenging macroeconomic environment" to his leadership. Before taking the helm at Orange Egypt, Shaker held the position of Chief Technology Innovation Officer at OMEA.
Muriel EDJO
Ghana’s Ministry of Communication, Digital Technology and Innovation will train 3,000 girls this year through its Girls-In-ICT Initiative, expanding in-person sessions to the Volta, Upper East, and Upper West regions, with 1,000 participants in each.
Participants will receive training in coding, computer literacy, cybersecurity, and digital creativity, along with mentorship, career workshops, and ICT competitions designed to build skills and confidence.
Launched in Ghana in 2012, the Girls-In-ICT Initiative—supported by the International Telecommunication Union—aims to inspire girls to pursue careers in STEM and support Ghana’s broader push for digital inclusion.
Money Fellows, a fintech platform digitizing traditional savings practices, has raised $13 million in new funding. The funds will boost platform upgrades and support regional expansion.
The round was co-led by Al Mada Ventures (AMV) and DPI Venture Capital via the Nclude Fund, with continued backing from Partech and CommerzVentures. The investment will help scale access to digital savings, lending, and investment services, particularly in underserved communities.
With plans to expand into North Africa, Money Fellows aims to tap into rising demand for digital finance, driven by events like the 2025 Africa Cup of Nations and the 2030 FIFA World Cup.
In Nigeria, access to higher education remains a major challenge for many families due to the high cost of tuition fees. To address this, fintech company PressPayNg offers a digital solution designed to help parents finance their children’s education.
PressPayNg, a fintech solution developed by a Nigerian startup, enables parents of students to gradually save funds to cover their children's university tuition fees. Founded in 2021 by Abiola Metilelu, the platform aims to ensure uninterrupted educational paths for all, regardless of financial limitations.
"With the average cost of public universities in Nigeria at $125-$500 per year, the average cost of private institutions at $2,700 annually, and an average annual tertiary education dropout rate of 18%, affording and financing education have become fundamental challenges for Nigerians," the startup explains.
The solution is accessible through a mobile application available on both iOS and Android platforms. According to the Play Store, the app has been downloaded over 10,000 times. Beyond savings functionalities, PressPayNg also provides access to flexible educational loans, scholarships, and sponsorship opportunities through partnerships established with educational institutions, companies, and donors.
The startup's core mission is to democratize access to education through technology. By simplifying financial planning, it targets both parents and students, who often encounter financial instability during enrollment periods.
This approach aligns with a broader trend of financial and social inclusion, where fintech companies play a crucial role in addressing gaps left by traditional financial systems. Looking ahead, PressPayNg envisions building a sustainable education financing ecosystem, spanning from the initial tuition payment to professional integration, ultimately contributing to a more equitable and future-ready society.
By Adoni Conrad Quenum,
Editing by Feriol Bewa
In a context marked by accelerated digital transformation, entrepreneurs play a key role in the adoption of innovative solutions. Among them, Momar Diop stands out for his commitment to advancing technological practices in Africa.
Momar Diop (photo) is a Senegalese serial entrepreneur specializing in the development of innovative technological solutions. He is a co-founder and the CEO of Africa Digitale Native (ADNCORP), a company founded in 2016 that offers digital solutions focused on data analysis and digital transformation.
ADNCORP empowers businesses to enhance their performance by fully capitalizing on their technological capabilities. The company designs digital tools that enable clients to leverage their data for strategic decision-making and the identification of new avenues for growth.
Notably, ADNCORP develops chatbots to improve customer engagement and drive sales. The company also designs web and mobile applications to facilitate the digitization of business processes.
In 2022, with a focus on supporting small and medium-sized enterprises (SMEs), ADNCORP launched the Beezee application. This application allows users to digitize their invoicing and expense tracking processes, providing them with key indicators and data analysis for effective business management, Momar Diop explained in 2022.
Deeply committed to the growth of Senegal's tech ecosystem, Diop also presides over Sen Startup, an independent organization that unites innovation stakeholders across the country. Beyond ADNCORP, he co-founded Skillake in 2016, a platform dedicated to job searching within emerging markets.
Diop holds a master's degree from TBS Education, a business school in France. Prior to his entrepreneurial ventures, he worked as a financial analyst for several companies. In 2011, he became a sales manager at Altran, an IT company in France. He held the same position at CGI in France, an IT services and consulting firm, between 2014 and 2015.
Melchior Koba
He is an active information technology professional with experience spanning the corporate sector, public administration, and entrepreneurship.
Karim Nazonna Soro (photo) is an Ivorian computer engineer and entrepreneur specializing in technology. He is the founder and CEO of Innov Invest, a startup that designs and manufactures computers and tablets “made in Côte d’Ivoire.”
The Innov Invest project was launched in 2014 before officially becoming a company in 2019. The startup specializes in designing ICT (information and communication technologies) solutions.
Soro's core ambition is to dismantle technological barriers and make computing accessible to all Ivorians. Innov Invest's product line includes computers, mini-PCs, and both standard and educational tablets tailored for children, all designed to meet the specific needs of African users.
"Innov Invest is much more than just a computer manufacturer. It is a company committed to developing its ecosystem and Ivorian youth," the company states on its website. Beyond its hardware offerings, the startup develops custom software applications, provides IT maintenance and repair services, and conducts training programs in the information technology field.
Soro is also the Sales and Marketing Director at Fret Consignation Logistique (FCL). His academic background includes a higher technician certificate (BTS) in new information and communication technologies (NICT) earned in 2011 from ALT Académie in Côte d’Ivoire. He further holds a master’s degree in engineering, specializing in networks and telecommunications, obtained in 2014 from the Institut des technologies d’Abidjan.
In 2022, he was named Best Young Entrepreneur at the Poro Golden Awards and subsequently received the Best Young Entrepreneur award in the "Technological Innovation" category at the 2023 Young Entrepreneurs Awards. In 2023, his company was honored with the award for Best Innovative Technology Company in Africa by the African Intellectual Property Organization. This was followed by the prestigious 2024 Excellence Award, bestowed by the Presidency of the Republic of Côte d’Ivoire.
By Melchior Koba,
Editing by Sèna D. B. de Sodji
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- Madagascar plans to partner with Pakistan’s Beaj Education to train underqualified “FRAM teachers” using AI-supported 20-minute WhatsApp modules.
- A pilot program with content in Malagasy and French is planned, but no timeline has been announced.
The Malagasy government is exploring a partnership with Pakistani educational technology firm Beaj Education to enhance the skills of its "FRAM teachers" – community-based educators often lacking formal professional training.
The groundwork for this collaboration was established last week during a meeting in the United States at the Harvard Kennedy School. Representatives from Madagascar's Ministries of Digital Development and National Education met with Zainab Qureshi, the founder of Beaj.
The proposed project features an innovative training program built around concise, 20-minute modules delivered via WhatsApp. This program would be supported by multilingual artificial intelligence tools, including ChatGPT and Gemini. A pilot phase is in the works, with content tailored to the local context in both Malagasy and French languages. However, a specific timeline for implementation has not yet been announced.
This initiative reflects the Malagasy government's intent to harness digital technology to tackle the issue of inadequate training among "FRAM teachers." These educators are a vital component of the national education system, particularly in rural regions. A UNICEF report issued in November 2024 indicated that 64% of teachers in Madagascar's rural areas fall into this category.
"FRAM teachers tend to have lower academic qualifications [...], often holding only a lower secondary school certificate. Although the official minimum qualification required to become a teacher in Madagascar is the completion of upper secondary education, such candidates are not always available, which forces parent-teacher associations to hire underqualified candidates," the U.N. agency explained.
While AI-powered training could bolster the skills of "FRAM teachers" and elevate the quality of education, the chosen delivery method could present accessibility challenges. Accessing training via WhatsApp necessitates a smartphone and internet connectivity – resources that remain limited for a significant portion of Madagascar's population. According to the International Telecommunication Union, nearly 80% of Malagasy citizens lack internet access.
By Isaac K. Kassouwi,
Editing by Sèna D. B. de Sodjiv
With the launch of the consultation forum, Ghana signals its readiness to lead the AI revolution sweeping across the globe. By combining digital infrastructure, inclusive policies, and a bold vision, the country is laying the foundation for an innovation ecosystem where AI serves people first.
Ghana has taken a bold step toward positioning itself as a continental leader in artificial intelligence (AI) with the official launch of the National AI Strategy Stakeholder Consultation Forum.
Speaking at the event, announced April 29, the Minister for Communications, Digital Technology and Innovation, Samuel Nartey George (MP), emphasized the country’s ambition to harness AI’s transformative power while ensuring that digital progress benefits all citizens. “Artificial Intelligence is no longer a future concept. It is here and it is already reshaping our world,” he stated, noting that data is now the world’s most valuable resource, and AI is the intelligence that unlocks its true potential.
The strategy is being rolled out with the goal of making Ghana the AI Hub of Africa. The move is supported by structural changes, including the renaming of the Ministry to explicitly reflect its focus on digital technologies and innovation.
The AI Strategy focuses on four pillars to drive inclusive and responsible AI development. First, it treats data as a national asset, aiming to ethically leverage Ghana’s diverse datasets, especially in health and agriculture, through an Open Data Framework developed with the Data Protection Commission. Second, it emphasizes computer power as essential infrastructure, with plans to expand data centers, enhance cloud capacity, and foster regional and public-private partnerships.
Third, talent development is central, led by the One Million Coders Program launched on April 16, which equips youth with digital skills and builds a workforce of AI engineers, machine learning experts, cybersecurity professionals, and informed civil servants. Lastly, the strategy stresses governance and real-world use cases, promoting ethical, transparent AI deployment in sectors like agriculture, healthcare, education, transport, and border security.
Ghana’s National AI Strategy positions the country to take full advantage of the growing opportunities within Africa’s digital economy. According to the International Finance Corporation (IFC), this transformation could add up to $180 billion to the continent’s GDP by 2025, depending on the extent to which digital technologies are adopted by businesses.
Hikmatu Bilali
- Nigeria signs cybercrime cooperation deal with UK, aiming to boost judicial efficiency and tackle cross-border digital threats.
- Joint teams and early collaboration between investigators and prosecutors are key to the new approach, alongside capacity building.
- Cybercrime causes Nigeria $500 million in annual losses; 751 suspects were arrested in 2024, including 130 in a major Interpol-led operation.
Nigeria is looking to deepen its collaboration with the United Kingdom in the battle against cybercrime. Attorney General and Minister of Justice Lateef Fagbemi signed a memorandum of understanding with a British delegation on Tuesday, April 29th, to formalize this intent.
Both nations have pledged to streamline Nigeria's judicial system by cutting through bureaucratic red tape. This will involve closer collaboration among key players: investigators and prosecutors will now work in tandem from the initial stages of a case, aligning their strategies, pooling resources, and enhancing their skills to jointly achieve desired outcomes. The partnership also extends to transnational crimes, with a joint team established to tackle these issues.
"Cybercrime is complex and constantly evolving, while we have a national legal framework for combating it, it is important to note that laws alone cannot win battles. It is the people who interpret, enforce, and apply these laws that must be equipped, united, and empowered to act—swiftly, cohesively, and effectively," Fagbemi stated.
This partnership is part of the Nigerian government's broader efforts to control the increasing rate of cybercrime, which is accelerating alongside digital transformation. In November 2024, an Interpol-coordinated operation resulted in the arrest of 306 cybercriminals across several African nations, including 130 in Nigeria. Over the course of the year, Nigerian police reported the apprehension of 751 individuals involved in cybercriminal activities. This problem inflicts significant economic damage. According to data released by the Nigerian Communications Commission (NCC) in 2022, cybercrime costs Nigeria $500 million annually.
If this cooperative effort proves successful, the Nigerian government aims to establish a strong system to safeguard its citizens, uphold their rights, and bring cybercriminals to justice. However, it is important to note that the two parties have, to date, only signed a memorandum of understanding. No specific timeline has been announced for the finalization of a definitive agreement or its implementation. Tangible progress will be necessary before any conclusions can be drawn about its potential and actual impact.
By Isaac K. Kassouwi,
Editing by Sèna D. B. de Sodji
Digital ID systems reduce bureaucratic inefficiencies and corruption. By digitizing identity verification, governments can cut down on duplicate registrations and ghost beneficiaries in public programs.
Zambia is looking to Ethiopia as a model for implementing its national digital identification system, citing the East African country’s successful home-built approach as a blueprint for locally driven innovation. This was disclosed by Mr. Percy Chinyama, National Coordinator of Smart Zambia, during the Africa Innovation Conference in Addis Ababa. Emulating this model could help Zambia strengthen security by ensuring proper citizen identification and preventing identity fraud.
According to the official press release issued by the Zambia Embassy in Ethiopia on April 29, 2025, Mr. Chinyama highlighted the Zambian government’s strategic shift away from proprietary systems in favor of homegrown digital infrastructure. Ethiopia’s locally developed digital ID framework was cited as a prime example of what Zambia aims to replicate.
Ethiopia’s Fayda Digital ID initiative is emerging as a leading example on the continent because of several factors. Unlike many systems that rely heavily on foreign proprietary solutions, Ethiopia’s digital ID is developed in-house with open-source technology, ensuring sustainability, adaptability, and reduced long-term costs.
The Fayda system uses biometric authentication and de-duplication, ensuring each citizen has one unique, verifiable ID. It complies with the MOSIP (Modular Open Source Identity Platform) standards, making it interoperable with other systems globally.
The UNDP reports that while 89% of Zambians possess paper-based National Registration Cards, only 1.5 million out of an estimated 9 million have been enrolled using biometric data. The finding underscores a major digital identity gap. This limits citizens’ access to essential digital services and undermines efforts toward financial and social inclusion.
Ethiopia’s home-grown biometric digital ID system, Fayda, offers a valuable model for Zambia to transition from insecure, paper-based IDs to a robust, inclusive digital identity infrastructure. Adopting this model could help Zambia improve service delivery, reduce fraud, and ensure more citizens can fully participate in the digital economy.
Hikmatu Bilali